About the talk
Get ready for a journey into the world of MyRenewi, the digital customer environment at Renewi. Rinske van Kerkoerle (Renewi) and Charlotte Scheurleer (iO) will show you how research in the iO Insights Lab led to interesting insights. Among other things, they validated assumptions and effectively evaluated and improved the usability of the MyRenewi app and desktop version. They will take you through the insights behind innovation, user experiences, challenges, and demonstrate how the MyRenewi platform now helps users fulfill their user needs. Be inspired at the intersection of behaviour, technology, and research!