"Your business can capitalise on AI predictions about the customer journey." 
Jelle Plass, Experience Strategist
Fewer no-shows thanks to AI
Customers who do not show up for appointments in showrooms, garages, hospitals and restaurants or events cost companies a lot of money.
AI can use machine learning to reduce the number of no-shows by predicting which customers will not show up. Targeting communication to these specific customers can improve attendance and offer extra opportunities to reschedule or cancel.
iO is working on a solution like this for a company in the automotive industry, where sales take place mainly in showrooms. Fewer no-shows means more sales.