About Brussels Airport
Brussels is the heart of Europe. Brussels Airport is just as well the heart of Europe. At least, it is for everyone visiting our country by plane or leaving it to visit one of over 170 destinations. By focusing on the entire experience, Brussels Airport performs even better as a hub. Everything revolves around offering the best possible experience. The airport should be a smooth first step of every passenger’s journey. A prosperous place for airlines. A stepping stone for 24,000 employees. And a reliable, dynamic crossroads, making every logistics and cargo player or company feel right at home. Together, we aim to always do better.
Besides being the heart of Europe, Brussels Airport is also the beating heart of the Belgian economy. It’s responsible for an ecosystem that delivers around 3.2 billion euros in added value.
Feel free to take a closer look at that added value. By focusing on making its activities greener (making buses electric, taking a circular approach, limiting sound pollution, etc.) and making the entire industry more sustainable, Brussels Airport has been a carbon-neutral airport since 2018.
Bold ambition and targeted innovation pay off. And we are happy to be a part of that journey.
Everything starts with a vision
iO is a (digital) strategic partner. We combine the strengths of various departments and experts at Brussels Airport. By bringing our valuable insights together, we can increase the passenger flow at Brussels Airport and improve the user experience for everyone – whether they step on an aircraft or come off it.
We help business travellers relax, allowing them to fly and work more efficiently so more companies send their people on the road through Brussels Airport. With digital services, we help passengers save time, which they can then spend in a more efficient (and fun) way at the airport. An airport that allows passengers to start their journeys smoothly, without a care in the world, holds potential for all.
Blending skills for real impact
Various companies face various challenges. To help them as well as possible, you need a blend of cleverly attuned skills. And that so happens to be the strength of a blended agency like iO. By combining the right fields of expertise, such as strategy, technology, marketing, content, data and research, we provide broad support to large organisations like Brussels Airport. Our strategists and account managers will put together the right people and skills to tackle the challenges Brussels Airport faces. And go the extra mile. A delivered platform is not just a technology project. Marketing campaigns are more than campaigns. It becomes a chain of calculated moves to stimulate growth. With a thorough strategy as our recipe for success.
Blended ways of collaborating
Collaborating in a blended way is the norm now. Our Brussels Airport team consists of colleagues working on several of our Belgian campuses, but we also have part-time and full-time consultants who work at the airport. We act as an extension of Brussels Airport and offer additional skills when we need them. In doing so, we include every department and stakeholder. From management to passenger experience, corporate comms and aviation development.
Because we believe that tearing down silos leads to efficiency, more time and fewer costs. And better results, of course. Because we moved from many independently employed experts to a handful of partners who work together closely, we can offer added value.
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