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Blending experiences around the table.
Sharing thoughts and challenges with other business leaders.
Gather learnings and insights from peers.
Be part of exclusive networking.
And a little bit of wining and dining.
“The main insight I took away from the table, is how important the role of technology will be in the customer’s behaviour.”
José Fernandez, Chief Customer Experience, Marketing & Digital Officer - D’Ieteren
In deze podcastserie, blend onze gastheer Brian Hirman zich met talloze bedrijfsleiders om onderwerpen te bespreken die worden opgepikt tijdens de iO Table Talks. Oh, blenden met Brian heeft in dit geval ook echt een connotatie met iets met drankjes...:-)
Hoe blend je digitaal met authentiek in klantrelaties?
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"It was varied in terms of content, but also really nice to hear from colleagues from other industries about how they deal with the same challenges."
Lonneke van der Horst , Director Marketing & Strategy - ALD Automotive
Digital capabilities enable brands to communicate with their customers across all touchpoints in an efficient and effective way 24/7. But can we be sure that our high performance, automated customer relationship management is also becoming more personal, authentic, and appreciated by customers? Are these exclusively digital interactions inclusive enough? Do we still have real personal contact with our customers despite the ever growing number of touchpoints?
Find out what business leaders from a range of industries think from the first series of iO Table Talks.
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The theme of the second season of Table Talks is ‘No future without a past. Looking ahead with a strategic review.’ In other words, what can we expect from the new wave of digital innovations we are now in, with all the experience and knowledge of previous digital innovations in our back pocket?
27 February: Amsterdam
5 March: Antwerp
20 March: Rotterdam
23 April: Den Bosch
23 May: Utrecht
28 May: Ghent
4 June: Antwerp (in cooperation with PitchPoint)
12 June: Herentals
24 June: Eindhoven
25 September: House of Executives, Antwerp
1 October: Pitch Consultants NL, Amsterdam
5 November: Pitch Consultants BE, Antwerp
18 November: The Club Edition BE, Antwerp (with Steven van Belleghem)
27 November: The Club Edition NL, Rotterdam (with Steven van Belleghem)