Survey: how does your municipality handle digital contact with residents?

Event iO DvG

As many as 67% of people use live chat or social media to contact an organisation. 89% consider it important to get a quick response to an initial enquiry. So well-organised contact channels for residents can make a world of difference.

How does your municipality handle this? Let us know in this survey and receive a report with the insights and useful tips to take digital contact with residents to the next level.

Participate in the research

screensDvG

About Drupal voor Gemeenten, powered by iO

Providing accessible services has never been easier. DvG helps you optimise your online services and allows you to quickly and easily create an attractive and digitally accessible website for your municipality. At the time of writing, DvG is in use by 60 Dutch municipalities.  

DvG is part of iO. We have a strong team of 25 specialist DvG developers and content, research and consultancy experts.

Free scan: discover opportunities for your municipality with no obligation?

Would you like to discover opportunities for the web care and social media management of your municipality? Our social media specialists will gladly carry out a scan for you, free of charge and without any obligation, and explain the insights and tips. Please leave your details.

Wouter Reijm
Your contact:Wouter,Social Media Director