Do you unexpectedly need application support? Our experts at iO Campus Eindhoven will be happy to help. On this page you will find information on how to reach us if you have a Service Level Agreement (SLA).

Availability during office hours

Monday to Friday between 09:00AM and 5:00PM (GMT+1)

• By phone via +31 (0) 40 264 9440

• Via e-mail: awscloudops@iodigital.com

Availability outside office hours

Application support is available on the following days and times (GMT+1)

• Monday to Friday between 5:00PM and 01:00AM

• Saturday between 07:00AM and 01:00AM

• Sunday and holidays between 07:00AM and 8:30PM

Do you need our help immediately at any of these times? And have you concluded a Service Level Agreement with us for this? Then you can reach us by phone via +31 (0) 40 747 0601. Relevant documents or files associated with the incident can be e-mailed to javasupport.eindhoven@iodigital.com