![Vraag je gratis CRO-scan aan | iO](https://assets.iodigital.com/f/119964/2000x1333/f4c2660da0/vraag-je-gratis-cro-scan-aan-io.jpg/m/500x500)
What is a UX scan?
A UX scan is a comprehensive evaluation of your website, e-commerce platform, or app. In this scan, our experts take a closer look at your platform in terms of UX and UI. We identify areas for improvement and action points that can make your platform more user-friendly and improve conversion.
In other words: a UX scan is the first step toward digital success.
![Self-service portal - iO](https://assets.iodigital.com/f/119964/2000x1333/a2ff0c919f/self-service-portal-io.jpg/m/500x500)
Is a scan like this interesting for me?
Visitors who can easily find relevant products, who get help when they need to make choices, and who can go through checkout quickly, are more likely to buy your products or services and recommend your platform to friends and family.
If your platform does not deliver a suitable, intuitive user experience, you are potentially missing out on customers, sales, and word-of-mouth — something you likely want to avoid.
By putting themselves in the shoes of those visitors, so to speak, our experts can identify areas for improvement.
![Importance CRM Loyalty Strategy - iO](https://assets.iodigital.com/f/119964/2120x1414/9f64fe5f5f/importance-crm-loyalty-strategy.jpeg/m/650x650)
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