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In this blog, iO Software Architect Bavo Janss’ takes a deep dive into Web Application Firewalls (WAFs) like Cloudflare. He explains how this software adds an effective, extra layer of security and protects 'healthy' platforms against performance degradation and hacks.
Threats on the internet are constant. The arms race between website administrators and hackers is unrelenting. Although some things have changed in recent years:
For example, broadband internet has become commonplace. Hackers operate from anywhere in the world. As a result, national governments are often powerless to act against the hackers.
On the management side, we can celebrate the fact that the measures are becoming increasingly effective. Standard measures are often sufficient to keep hackers out. In other words: hackers are generally less successful.
This means that it’s only the malicious parties that are changing their strategies. Attacks are better planned, coordinated, and happen quickly. Today, platforms are simultaneously attacked to increase the hackers’ chances of success.
The number of 'bad' bots in total internet traffic is also growing.
Standard packages (e.g., DPPs, CMSs and commerce platforms) are growing in popularity as a target among hackers. Synchronised attacks, where large numbers of platforms are targeted at the same time, cause considerable performance degradation, even if there is no immediate vulnerability in that specific platform. In this situation, the hacker does not achieve their goal but even in the event of unsuccessful hacks, for normal users, the platform is no longer functional, very slow or even completely unreachable for a short time. This is bad for sales and terrible for your online reputation.
How does this happen?
Large CMS platforms such as Sitecore, Umbraco, Drupal and WordPress and commerce platforms such as Magento and Shopware are standard packages that are widely used worldwide. This is interesting for hackers and malicious attackers. There are at least two reasons for this:
1. Once a hacker has knowledge of a possible leak in a standard package, he can easily attack hundreds of thousands of platforms using a single script. Even though security patches are often released quickly for known leaks, there is always a short period in which hackers can try to exploit a leak. After all, upgrading a platform takes time and isn’t always immediate.
2. Additional modules or plugins are another vulnerability in standard packages. You can install them quite easily and are usually relatively inexpensive and useful for their intended purpose. But these modules often only have a relatively small user group, much smaller than the core platform’s so leaks in specific modules are often not discovered as quickly or quickly enough. Naturally there are hackers who only focus on modules and plugins, looking for vulnerabilities. If they are successful, they then coordinate attacks on a lot of platforms at the same time.
In both cases, the 'healthy', secure platforms are also negatively impacted by this because all platforms are attacked, whether a vulnerable module or plugin is installed or not.
Intercepting threats with a Web Application Firewall
A Web Application Firewall (WAF) is a proven and effective way to resist all these types of threats. A WAF scans the content of incoming and outgoing traffic and can recognise and block common forms of abuse. By using 'rules', specific traffic behaviours through the web server are recognised and filtered.
The maintenance of these rule sets has become a new arms race. It’s almost a full-time job for website and webshop administrators. And for hackers, the challenge is to be quick enough to get their attacks around the WAF because they are detected quickly by WAFs around the world.
How about a bigger digital presence?
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Cloud Managed WAFs like Cloudflare
New players in this arms race are the Cloud Managed WAFs. Cloudflare is one of the largest cloud-based SaaS solutions. It takes care of the difficult issues of compliance, regulation, and the continuous updating of 'rules’. Cloud Managed WAFs have three main advantages:
Better platform performance: all traffic blocked by the Cloud Managed WAF is kept away from the provider's infrastructure and thus does not contribute to load and performance degradation.
Cost-efficient: the implementation and adjustment of new 'rules' is carried out centrally and with prevention in mind. This saves maintenance and development costs for companies.
Effectiveness: The Cloud Managed WAF analyses thousands of platforms at the same time, outside of the business’s own infrastructure. As soon as a threat emerges on other platforms, preventive 'rules' are added that are also used for your platform. Hacking attempts are therefore mapped much earlier and faster.
The benefits are not only tangible when measuring performance, cost, and effectiveness, but they also impact team focus. Implementing a Managed Cloud WAF means that business owners and developers can focus on their main priority: (further) developing their business and running a successful platform.
Cloudflare is one of the larger players in the field of Cloud Managed WAFs. Its size means that they have the resources to facilitate a particularly effective layer of security, but they are also reasonably priced. Starting at $20 per month, Cloudflare offers an unrivaled package of benefits. However, it's always worth checking whether Cloudflare is the best option for your organisation. Cloudflare cannot guarantee that your data will remain in the EU, while this can be desirable from a legal point of view. In this case, it might be better to consider AWS or Azure's WAF. These solutions are more expensive, so should only be considered if the geographical data location of your data is absolutely necessary.
It's always a good idea to consider a WAF, such as Cloudflare, to give your own platform an extra layer of security. With a growing number of automated attacks on widely used platforms, it is essential to arm yourself and protect your business and your customers effectively against them.
Bavo Janss
Software ArchitectBavo Janss is a true software veteran – starting out delivering office automation to clients working with mainframe terminals, 25 years ago. Later he witnessed the rise of the internet, modern websites, e-commerce, and social media. It only made him appreciate the biggest gift of modern tech: knowledge access – without that dial-up modem noise.
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Webinar: How to easily gain complete control over the Woo publications of your organisation
With the introduction of the Open Government Act (Woo), the disclosure of information has become of greater importance. It’s wise to have a solid process and powerful digital tools in place to help your organisation comply to the Woo. But where to start? In the webinar ‘How to easily gain complete control over the Woo publications of your organisation’ we’ll show you how to set up this in a sufficient and user-friendly way.Lire la suiteWebinar
Discover what's new in HubSpot: your quick guide to the INBOUND '24 updates
With over fifty new features every month, the HubSpot express train shows no signs of slowing down. Last month at the annual INBOUND event in Boston, you could explore all the latest updates and get an exclusive preview of the roadmap for the coming year. Couldn't make it? Sign up quickly for our free webinar to get a concise overview of all the highlights from INBOUND '24.Lire la suiteWebinar
MarTech stack, from sprawl to essentials
How do you navigate through the jungle of tooling? How do you maintain an overview of your MarTech stack? This webinar will show you how to navigate your MarTech stack in simple steps and get to the essence: tools you really need.Lire la suiteWebinar
Inclusivity at the forefront: Embracing digital accessibility
Discover how prioritising accessibility can transform digital presence and drive business success.Lire la suiteWebinar
Webinar: the impact of AI on future customer experiences
As a digital marketing professional, you know customer experience is all about planning. But with the digital world getting more complex by the day, what should you focus on in 2025? Which processes will be most affected by artificial intelligence? Sign up for our webinar to learn how your organization can prepare for AI's impact on tomorrow’s customers' experiences.Lire la suiteWebinar
How conversational AI is transforming customer experiences
Do your customers know that they can find what they are looking for on your website easily? Conversational search, supported by an AI chatbot, makes it possible for your visitors to navigate your content seamlessly. The result? Better customer experiences. Introducing new technology such as conversational search can be challenging and is never without risk. In this webinar, we will take you through the ins and outs, to ensure that you and your organisation can get the best out of this innovation.Lire la suiteWhite paper
MACH - how do you know if it's right for your business?
Microservices, API-first, Cloud-native SaaS and Headless have secured their place in the business world. These concepts have existed in their own right for some time and are already fairly well known, but the umbrella term MACH is new. Will it soon be mentioned in the same breath as Cloud and SaaS? And when will it be worth investing in it? Find out in this white paper.Lire la suiteWhite paper
Headless systems
A headless platform offers a lot of new possibilities for companies. It fits into a digital landscape that connects your customers with your business processes. But what exactly does it mean? And can your company handle the complexity of headless systems? In this white paper we will separate the facts from the fiction and guide you through your first steps in the headless world.Lire la suiteWhite paper
Upgrade to Drupal 10 with ease
Are you aiming to keep your Drupal website fast and secure? Then it's time to start planning your upgrade to Drupal 10 now. Our Drupal experts will tell you why it's a wise choice, how to approach it, and the benefits that the upgrade brings.Lire la suiteWhite paper
Efficiently manage and publish content with Storyblok
The world is evolving faster than ever. Consumers and stakeholders expect more and more flexibility from companies and organisations. As a result, you need IT solutions that can grow with you.Lire la suiteWhite paper
The e-commerce kick-start guide
The evolution in the e-commerce world moves at an incredible speed. That’s why the e-commerce issue becomes more and more complex, with new technologies, products and strategies to deploy. And companies have no choice but to try to keep up with this rapid evolution.Lire la suiteWhite paper
Flexible and dynamic e-commerce with Shopware
In a world where customers are finding their products online at an increasing rate, it’s impossible to ignore e-commerce. Moreover, we’ve become so demanding that businesses need to be able to continuously evolve and improve the user experience. But not every system is equipped to grow along with you in a world that moves at warp speed. Shopware 6 is.Lire la suiteWhite paper
Boost growth with digitalisation
Digital transformation may be a buzzword, but that’s because it’s happening right now. Digitalisation has gained momentum every part of society and it’s showing no sign of slowing down. Consumers have high expectations and now it’s for companies to anticipate their digital needs. iO has the expertise and experience your company needs for effective digital transformation. Digitalisation is a mindset that has an impact on the entire company, from business operations and internal processes to marketing and communication. Customer focused and with a clear vision. Do you want to know more about the benefits of digitalisation, and how to embed it into the DNA of your company? Our experts have bundled their insights and experiences into an inspiring ebook that will help you prepare your brand for tomorrow.Lire la suiteWhite paper
Digital tools: challenges and opportunities for insurers
Naturally, we consider digital to be the future. Do insurance buyers in Belgium and the Netherlands see it that way as well? Together with market research agency BUFFL we asked 1.500 insurance policyholders about their views on digitalisation in the world of insurance. The conclusion? A remarkable one, to say the least. Prepare to read all about in our exclusive 18-page industry paper, including interesting bits of context, nuance, and thorough explanations.Lire la suiteWhite paper
Composable Commerce: hype or here to stay?
The world of online commerce is becoming increasingly complex. Businesses need to be able to create appropriate and unique customer journeys across multiple channels. But this is proving to be quite a challenge for those still using traditional commerce platforms. Luckily, the world of online commerce is also constantly developing. When new and greater challenges arise, fresh solutions are created. Solutions like composable commerce.Lire la suiteWhite paper
Everything you need to know about Large Language Models (like ChatGPT)
AI language models, better known as Large Language Models, such as ChatGPT are hot. For some, they are a fine piece of pastime, for others an important tool to achieve business goals – not in the least for SEO and SEA. As they gain plenty of popularity, the complexity of the picture is also becoming clear, just the capabilities of AI. It becomes important to fully understand their potential, and their limitations, before you start working with them.Lire la suiteWhite paper
Successful digital transformation: 5 pitfalls you should avoid
Globally, only 30 percent of companies successfully implement digital transformation. This is because digital transformation touches every aspect of a business: from people and processes to infrastructure and customer relationships. The key to a successful transformation is to pay attention to all these aspects - but that doesn't always happen. In this white paper, we take you through five common pitfalls in digital transformation and give advice on how to avoid them.Lire la suiteWhite paper
From compliance to inclusion: why digital accessibility matters
In our increasingly digital world, accessibility is more important than ever. This whitepaper highlights why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 25% of the European population having some form of disability, it is essential to design inclusive digital products.Lire la suiteWhite paper
7 strategic considerations for building powerful platforms
For many companies, digital platforms are the backbone of their operations and critical to exceptional customer experiences. This white paper offers strategic insights and practical solutions to address digital challenges such as agility, scalability and security. Download now to take your digital platform to the next level and seamlessly align with your business goals.Lire la suiteWhite paper
Get ahead of the curve: make digital accessibility your priority
In an increasingly digital world, accessibility is more important than ever. This whitepaper will show you why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 32.2% of the Dutch population having some kind of disability, it is essential that you design inclusive digital products. This whitepaper explores:Lire la suiteWhite paper
The CTO guide to a composable architecture
Instead of depending on one big software suite, the ‘composable approach’ enables organisations to customise their IT infrastructure by selecting and integrating the most suitable components for their specific needs. However, composable is not a universal solution. In this whitepaper we break down the composable concept, explain the core principles and its potential impact on your organisation’s digital ecosystem. We help you determine a realistic timeframe for transitioning to a composable architecture and evaluate whether your business is ready to embrace composability. Finally, we explore diverse migration strategies for a smooth and seamless transition.Lire la suiteWhite paper
How content and creation delivers brand success
A brand's story is shaped by content. In the coming years it isn’t just about what content you create, but about how your brand retains authenticity and flexibility in an ever-growing digital landscape. Platforms are diverse, audiences are fragmented, and attention spans are shorter than ever. Today the central question is: "How can you be sure that your brand is communicating in an authentic and effective way?" It's about communication that doesn’t just connect with people, but actually touches them. After reading this Insights Paper, you will have an in-depth understanding of the complexity of target audiences, the dynamics of platforms, the impact of AI, evolving content formats, and the value of content to brands.Lire la suiteBlog
Nurture your internal talents with your own digital academy
How do you, as an organisation, deal with talent in a world that is rapidly, digitally transforming? Digital transformation goes beyond the implementation of new tools, processes, and structures, it is – above all – a human story. Your employees, together, form the talent that makes your organisation strong. Knowledge is the source of everything you do when it comes to strengthening and expanding your 'human' capital. Tailor-made and well presented, through a digital academy.Lire la suiteBlog
The GDPR privacy regulation. What does it mean for you and your website?
In 2018, the General Data Protection Regulation came into effect. These European regulations caused quite the uproar in their day, yet sometimes they are still an afterthought. But nearly every organisation handles personal data. Are you collecting email addresses for a newsletter? Do you have a customer database? Do you have a contact form on your website? Then you need to adhere to these privacy regulations.Lire la suiteBlog
What makes a successful self-service portal?
A self-service portal is a great way to offer your customers better service and set up your sales processes more efficiently. We explain what a self-service portal is and what you need to make it a success.Lire la suiteBlog
Everything on B2B self-service portals
An online environment to place orders, contact customer service and searching information is a given in B2C. Luckily, we also see an increasing number of B2B companies investing in these kinds of portals. We’ll explain what a B2B self-service portal is and what the benefits for both companies and customers are.Lire la suiteBlog
The power of self-service in transportation and logistics
For organisations in transportation and logistics, it’s no longer enough to just get your shipments from A to B on time. Both private and business customers expect (demand) a top-tier service level these days. In this article, we’ll explain how a self-service portal can offer optimal service in the logistics industry.Lire la suiteBlog
Investing in a self-service portal? There are 3 clear benefits for your business
Does your organisation spend a lot of time providing your customers with information and support about services? For example, scheduling delivery or maintenance appointments, contract management, changing customer data or taking orders? In most cases, these common interactions are all related to information that is connected to your services or products. And it is precisely these interactions that you can digitise effectively in a self-service portal.Lire la suiteBlog
Comment maximiser l'innovation dans votre organisation ?
Explorer de nouveaux marchés, créer de nouveaux modèles de revenus, développer de nouveaux produits et solutions : la plupart des entreprises s'accordent sur la nécessité d'innover. Mais la réussite de l'innovation ne va pas de soi. Dans cet article, nous partageons quelques conseils qui augmenteront les chances de succès de votre processus d'innovation.Lire la suiteBlog
Get the latest updates from iO through our WhatsApp Channel
Yay! There's a new way to get bite-sized content and insights from iO. In the fall of 2023, Meta launched WhatsApp Channels in more than 150 countries - including ours.Lire la suiteBlog
AI tools that add real value to your business processes
Technology is in a constant state of change. The great evolution of recent years has been AI. Today, it's a powerful tool that can radically change the way we solve problems and create value. But how should we really look at AI? And how can we make sure it becomes more than just an empty gimmick?Lire la suiteBlog
2024: the next step for analytics and tracking in a 'privacy first' world
You may not have noticed, but a lot has changed in terms of analytics and tracking over the past five years. This is partly because we've already grown accustomed to many changes, and partly because their impact has come very gradually. Half a decade ago, no one knew of the existence of a cookie banner, a year later everyone thought they could never get used to it, and today we don't know any better. We've made serious strides in terms of data regulation, and perhaps the biggest steps are yet to come in 2024.Lire la suiteBlog
2023: a year in an era of change
Does the name Leonhard Huizinga still ring a bell for anyone? Once a popular Dutch writer, now forgotten. He made his debut in 1936 with the book 'De Gestroomlijnde Wereld'. Already a wanderer at a young age, Huizinga's book opened an unknown world to many readers. An exotic world, which seemed to be getting smaller and smaller, because it was more accessible by car, train, boat, and airplane. Faster, more comfortable and with more and more streamlining — quite literally. Curious, boundless, full of wonder. Not realising, as early as 1936, that over that same world lay the shadows of tomorrow.Lire la suiteBlog
4 conseils pour élaborer un plan de mesure efficace
De plus en plus d'organisations souhaitent mesurer avec précision le retour sur investissement des plateformes digitales. Mais comment élaborer un plan de mesure efficace ?Lire la suiteBlog
The future of AI: which 5 trends make their mark on 2024?
We are standing at the beginning of a new economic era with AI and automation as driving forces. Customer interaction is radically being transformed, and the rise of generative AI heralds one of the biggest revolutions ever. As far as AI is concerned, the near future is still a bit unpredictable, but one thing is certain: companies that really want to make a difference should resolutely opt for a digital strategy built upon resilience, productivity and efficiency. Let’s delve into the five most remarkable AI trends for 2024.Lire la suiteBlog
Work smarter, not harder: your guide to masterful productivity with AI
Are you tired of all the grand promises surrounding AI? Do trends come and go without leaving a lasting impact? Are you yearning for a down-to-earth answer to the question, "What can I truly gain from AI in my daily work?" Our Art Director and AI pioneer, Gijs guides you in this blog interview. Why can he only guide you? Because there's no one-size-fits-all approach. AI is tailor-made, but it can significantly simplify and enhance your work. Within minutes, promises Gijs, you can achieve powerful mass production. His practical tips might just transform your daily workflow or, at the very least, encourage you to rethink it. Discover how in this interview.Lire la suiteBlog
Les six tendances digitales et marketing pour 2024
L'essor de l'IA, les bouleversements du paysage des médias sociaux et la fin des données tiers... le moins que l'on puisse dire, c’est que 2023 fut une année tumultueuse. Mais, en 2024, les spécialistes du marketing et leurs organisations sont aussi confrontés à des défis de taille. Découvrez les six tendances digitales et marketing qui domineront cette année et, surtout, comment les aborder avec succès.Lire la suiteBlog
Google introduces Interaction to Next Paint as a new Core Web Vital
From March 12, we welcome a significant update in the world of web performance with the introduction of Interaction to Next Paint (INP) as part of the Core Web Vitals. But don't worry, you don’t have to be a web developer to understand: we’ll explain the importance of this update in plain language.Lire la suiteBlog
Pourquoi WordPress est le CMS idéal pour les spécialistes du marketing
Chez iO, nous travaillons en partenariat avec des acteurs majeurs et des leaders du marché dans les domaines du marketing et de la technologie. L’un de ces partenaires est WordPress, le plus grand système de gestion de contenu (CMS) au monde. Il y a plusieurs raisons pour lesquelles WordPress est en tête de liste des plateformes CMS. Tout d’abord, la plateforme a beaucoup à offrir à tous ses publics cibles. Dans ce blog, nous dressons la liste de ses principaux atouts pour les spécialistes du marketing.Lire la suiteBlog
Comment créer un assistant de rédaction par IA avec Custom GPT ?
L'IA est-elle le grand méchant loup comme certains le prétendent ? Attend-elle tapie de prendre notre place d'expert en marketing de contenu ? Une chose est sûre : l'intelligence artificielle n'est pas un effet de mode. Elle est là pour durer, et c'est à nous de nous adapter. Chez iO, nous recherchons toujours de nouvelles façons de créer de la valeur ajoutée. Et, en la matière, l'IA est moins une solution en soi qu'un moyen d'y parvenir. Dans cet article, nous vous expliquons comment nous utilisons un assistant de rédaction par IA pour rédiger de gros volumes de textes de manière rentable.Lire la suiteBlog
Drupal annonce l'arrivée de Starshot : 5 choses à savoir
Au début du mois, le fondateur de Drupal, Dries Buytaert, est monté sur scène lors de la conférence annuelle DrupalCon North America à Portland (Oregon, USA). Il a présenté ce que certains considèrent comme la plus grande nouvelle Drupal depuis longtemps : l'annonce officielle de Drupal Starshot. En tant que plus grand partenaire Drupal du Benelux, iO vous donne plus d'explications sur ce lancement à venir.Lire la suiteBlog
Drupal change la donne avec Starshot
iO et Drupal, c'est une vieille histoire. Nous utilisons le CMS depuis nos débuts, et il n'est pas exagéré de dire qu'il n'a pas de secrets pour nos développeurs. Ces dernières années, le marché des CMS a énormément évolué et de nouveaux systèmes ont poussé comme des champignons. Et, même si beaucoup d'entre eux n'ont pas survécu, il existe encore aujourd'hui un grand nombre de nouveaux systèmes de gestion de contenu. Une situation inhabituelle pour Drupal mais, avec l'annonce de Drupal Starshot, la réponse est enfin arrivée.Lire la suiteBlog
Pourquoi une expérience partenaire fluide est-elle cruciale pour votre organisation ?
Le fait qu'une expérience digitale sans heurt soit cruciale pour les consommateurs n'est pas nouveau - chacun de nous en fait l'expérience quotidiennement lorsque nous utilisons des applications ou passons des commandes en ligne. Moins connue, mais tout aussi essentielle : l'expérience partenaire (PX). En particulier pour les institutions financières (telles que les banques, les assureurs ou les sociétés de paiement), une PX transparente est inestimable. Friso Geerlings, Technology Director chez iO, explique pourquoi, et comment sécuriser celle-ci.Lire la suiteBlog
Conversational search: what is it and why do you want it?
Conversational search in the form of an AI chatbot lets your website visitors interact with your content, resulting in a better customer experience. Conversational search is an advanced search method that uses natural language processing to understand search queries and provide relevant results. Instead of entering search terms, users can formulate searches as they would in a normal conversation.Lire la suiteBlog
Discover conversational AI search
Conversational search in the form of an AI chatbot lets your website visitors interact with your content, resulting in a better customer experience.Lire la suiteBlog
Drupal 11 : des fonctionnalités innovantes pour améliorer l'UX, la performance et le développement
Drupal a récemment lancé la dernière version de son CMS incontournable : Drupal 11. En tant que partenaire certifié de Drupal, notre équipe Drupal de 130 personnes est impatiente de travailler avec cette version et d'aider les entreprises à l'utiliser. Drupal 11 offre une multitude de nouvelles fonctionnalités qui améliorent l'UX, augmentent les performances et rationalisent les processus de développement.Lire la suiteBlog
Intention de recherche - Search Intent
Lorsque vous recherchez quelque chose sur Internet, pour quelle raison le faites-vous ? Souhaitez-vous recueillir des informations, vous renseigner sur un produit particulier ou peut-être acheter quelque chose ? Il va de soi que vous espérez obtenir des résultats qui correspondent le plus possible à cette raison. L'intention avec laquelle une personne effectue une recherche est un facteur crucial pour Google et les spécialistes du marketing.Lire la suiteBlog
iOS 18 et RCS changent la donne pour les marques et les spécialistes du marketing
Avec le lancement récent d'iOS 18, le service de messagerie Rich Communication Service (ou RCS) est enfin largement disponible. Cela peut avoir un impact considérable sur la façon dont les marques et les spécialistes du marketing communiquent avec leurs client·e·s. Dans cet article, nous nous penchons sur les tenants et les aboutissants du RCS et nous expliquons pourquoi, chez iO, nous sommes convaincu qu'il offrira de meilleures expériences.Lire la suiteBlog
AI is changing how we search and it is time for brands to face this head-on
The impact of AI on search engine marketing and business models is huge. So start experimenting now, advises iO CEO Pieter Janssens.Lire la suiteBlog
How AI is enhancing creative processes
Is generative AI (GenAI) only useful for automating boring tasks or producing mediocre visuals and lacklustre, uninspired texts? Or can it add real value to the creative process? And if so, how do you use it to come up with new concepts and create unique stories? Gijs Besselink, Art Director and AI expert at iO, uses his experience to answer these questions and more.Lire la suiteBlog
AI & E-commerce: 8 tips for navigating the changing SEO landscape
There is unrest in the SEO landscape, and it's no surprise given the rapid changes taking place. With the advent of AI, the future of SEO suddenly seems uncertain. The number one search engine is vigorously testing AI applications, reducing the need to click through to websites. This has serious implications for everyone whose traffic is partially dependent on Google, including e-commerce.Lire la suiteBlog
Evelyne Berden and Jolien Struyf share insights on HubSpot INBOUND in Boston
This article was originally published on marketingreport.nl IO’s Evelyne Berden, Domain Lead Marketing Automation, and Jolien Struyf, Team Lead Marketing Automation travelled to Boston in the United States to attend the HubSpot INBOUND conference between 18 and 20 September. This conference focuses on the latest developments in marketing, sales, AI and customer experience. They spoke to Marketing Report about their experiences and everything they learned at INBOUND.Lire la suiteDossier
Dossier: Get a taste of AI – Discover the endless possibilities of AI
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24 insights for 2024
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Dossier: Maximize your marketing efforts with HubSpot
Lire la suiteDossier
Dossier: Drupal. Why big brands rely on Drupal CMS.
Lire la suiteDossier
L'approche composable : la clé d'une architecture d'entreprise flexible
Lire la suiteDossier
Dossier: Self service portals
Lire la suiteDossier
Dossier: E-inclusion & accessibility
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Dossier: The Opportunity Report
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Transforming technology into a catalyst for innovation
How fast can you launch new products and services, scale up or scale down sales channels, or provide a better customer experience? The technical complexity of a business often determines its innovation speed. We look at how to transform the 5 key blockers in technology into accelerators for your business. Expert:Raymond Muilwijk, Center of Excellence Lead TechnologyLire la suiteVideo
AI - The future is not what it used to be
Do you remember when ... the invention of the computer caused a seismic shift in the job market? People unwilling to work with computers were quickly replaced by people who were; and today everyone carries a laptop. Today the same thing is happening with AI. In this webinar, Rodger Werkhoven will share his passion for Artificial Intelligence and introduce you to OpenAI as a love brand.Lire la suiteVideo
The Canon of Flanders: from Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter.
From Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter: the Canon of Flanders is finally here. The much-discussed list resulted in a bulky book of more than 300 pages and includes an overview of the Flemish language, culture, and history from the end of the last ice age to today. But there is also an online version: www.canonvanvlaanderen.be . iO developed this on behalf of the Commission Canon of Flanders, which received a mandate from the Flemish Government, Department of Education & Training.Lire la suiteVideo
Primagaz & iO: a shared journey of growth and success
Discover the fruitful collaboration between Primagaz and iO in this 'Walk and Talk' video. In this video, you'll get a behind-the-scenes look at the collaborative dynamics between Primagaz and iO. We discuss how we dealt with challenges, how we exploited opportunities and what strategies we developed. We'll take you through our shared journey of growth and success, where trust and a commitment to excellence are central. This Walk and Talk is more than just a conversation - it is a celebration of a collaboration that has stood the test of time. It is a story of mutual growth, of learning and evolving, and of creating value for both organizations.Lire la suiteCase
43,71% de demandes en plus grâce à une recherche UX poussée
Améliorez l'expérience utilisateur sur l'ensemble du parcours client grâce à la recherche UX. Découvrez comment.Découvrez ce case en détailCase
Un nouveau webshop pour un distributeur à guichet unique
L'industrie automobile, ringarde ? Pas chez iO ! Découvrez comment nous avons mis en place une nouvelle boutique en ligne pour Pacauto.Découvrez ce case en détailCase
How do you build a global B2B platform tailored to foodservice professionals?
How to build a multi-site, multi-language, global B2B platform for lead generation and online branding - iODécouvrez ce case en détailCase
iO, ambassadeur des conseils de voyages accessibles
Faut-il un visa pour votre destination de rêve ? Le camping sauvage est-il autorisé ? Le Gouvernement fédéral belge avait disséminé toutes ces informations sur de nombreux sites web. iO les a réunies sur une seule plateforme.Découvrez ce case en détailCase
How do you start the conversation about inheritance and legacy?
Adopting a thoughtful strategy, our experts created relevant content about inheritance in the 'Erfgenamen' campaign.Découvrez ce case en détailCase
Comment un audit terre-à-terre a-t-il ouvert la voie aux outils numériques idéaux
Comment un audit terre-à-terre a-t-il ouvert la voie aux outils numériques idéauxDécouvrez ce case en détailCase
Comment introduire une mobilité flexible et efficace de manière organisée ?
Hoppin est une nouvelle plateforme pour le Gouvernement flamand, axée sur la mobilité flexible. Découvrez comment nous avons aidé à lancer la plateforme.Découvrez ce case en détailCase
Personnalisation approfondie dans Drupal pour un vaste groupe cible
Pour le géant de l’alimentaire Vandemoortele, nous avons créé une plateforme Drupal qui inspire et soutient divers publics grâce à un contenu personnalisé. Apprenez-en plus ici.Découvrez ce case en détailCase
Comment enseigner les dangers des médias sociaux aux enfants ?
Cet outil aide les enfants à comprendre l’impact d’une utilisation intensive de l’écran sur leur santé mentale et physique.Découvrez ce case en détailCase
Comment générer plus de leads et optimiser le taux de conversion par audience ?
Maximiser le retour sur investissement : l'approche d'iO pour stimuler le taux de conversion dans les campagnes de Beobank. Lire l'article complet ici.Découvrez ce case en détailCase
Comment gérer le webmastering de différents sites web tout en répondant aux attentes du client ?
Améliorer la gestion du contenu numérique des sites web de D'Ieteren Automotive ? Lire l'article complet ici ;Découvrez ce case en détailCase
How do you strengthen your market position as a recruitment and staffing expert with a new brand?
YER is already big but aspired to double their presence in the world of recruitment and selection and secondment. iO helped them with creating a new brand, internal branding, external activation online and offline and bringing 3 websites into 1 site for all target groups.Découvrez ce case en détailCase
Comment inciter à s’engager dans la transition énergétique en tant que gestionnaire de réseau ?
Découvrez comment Enexis mène la transition énergétique avec iO, grâce à une campagne pluriannuelle intelligente. Apprenez comment la sensibilisation, le changement de comportement et la personnalisation hyperlocale conduisent à la rentabilité et la pertinence au bon moment.Découvrez ce case en détailCase
Un multisite Drupal pour Facilicom
Comment faire passer en ligne une histoire claire qui génère du trafic vers votre site web quand vous représentez plusieurs entreprises ? Découvrez-le en lisant ce case.Découvrez ce case en détailCase
Freedom, self-reliance, and user-friendliness
Discover how the online presence of Firda was revamped with a new Drupal platform. With seamless integrations, simplified forms and an improved design.Découvrez ce case en détailCase
Comment un musée virtuel met le patrimoine flamand en valeur
Découvrez comment nous avons développé une plateforme d’expérience virtuelle qui fait passer l’expérience client au niveau supérieur.Découvrez ce case en détailCase
Comment une nouvelle image de marque a-t-elle contribué à renforcer la position de l'entreprise sur le marché ?
Pour Prowise, spécialiste des écrans interactifs et des logiciels éducatifs, iO a conçu un nouveau site web WordPress complété par une nouvelle voix de marque et un nouveau texte.Découvrez ce case en détailCase
Repositioning a meat brand in full transition
Découvrez comment iO a aidé Imperial à se transformer en une marque alimentaire prête à relever les défis du futur.Découvrez ce case en détailCase
How to deliver a consistent brand experience across 35 countries
Comment développer un concept retail digital international qui fasse passer l'expérience client à la vitesse supérieure ?Découvrez ce case en détailCase
Une expérience d'accueil parfaite prend sa source dans la co-création
iO a aidé Landal Greenparks à créer une expérience d'accueil qui intègre un service personnalisé à la commodité digitale.Découvrez ce case en détail