What does iO do?
Our iO experts do more than just supply the post-live assistance guaranteed by an SLA. We’ll also help you with
Let's talk about Service Level Agreement
Why an SLA is crucial for a fruitful cooperation
The story doesn’t end once you’ve delivered a finished digital product. In fact, the development of a tool, website or application is only part of the responsible relationship you have with your development partner.
An SLA is crucial for the correct use and continuous improvement of what you have built together. How do you make the necessary adjustments? Which agreements are used? And which financial costs are associated with them? All of these elements are the fundamentals of a solid SLA.
Having the certainty of an SLA is always a win-win situation. On the one hand, you have the assurance that your digital partner will fulfill the agreed obligations and the other party will know exactly what is expected of them. Additionally, you also keep a clear overview of the expected costs and the level of follow-up care you can count on in every scenario.
But above all, an SLA should give you confidence. Not only does it keep your digital products up-to-date, performant and safe once they’re up and running — as an organization you don't have to watch over the continuity of the operation(s) yourself.
Time for an SLA that brings confidence and peace of mind to your organization?
Whatever the scope of your digital products: our iO experts are here to help you
Why iO?
In iO you’ll find a true end-to-end partner. In other words: a partner with yearlong experience in marketing, technology, strategy and content.
We will not only provide an SLA you can build upon — we will also help you
translate your brand story into engaging creative campaigns;
reach your target audience through the right channels;
find the right balance between emotion and ratio.
iO est certifié 27001
Ce standard international nous aide à assurer la sécurisation de l'information de manière structurée. Accessibilité, intégrité et confidentialité sont au cœur de nos méthodes de travail. Le certificat ISO 27001 témoigne de l'attention que nous y portons.
Enchanté, nous sommes iO
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