Branding : créez une marque incontournable

The story doesn’t end once you’ve delivered a finished digital product. In fact, the development of a tool, website or application is only part of the responsible relationship you have with your development partner.

An SLA is crucial for the correct use and continuous improvement of what you have built together. How do you make the necessary adjustments? Which agreements are used? And which financial costs are associated with them? All of these elements are the fundamentals of a solid SLA.

Having the certainty of an SLA is always a win-win situation. On the one hand, you have the assurance that your digital partner will fulfill the agreed obligations and the other party will know exactly what is expected of them. Additionally, you also keep a clear overview of the expected costs and the level of follow-up care you can count on in every scenario.

But above all, an SLA should give you confidence. Not only does it keep your digital products up-to-date, performant and safe once they’re up and running — as an organization you don't have to watch over the continuity of the operation(s) yourself.