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Trend 1: Clear the path for multimodal AI
2023 was dominated by AI developments for specific purposes. ChatGPT gained ground at lightning speed as chatbot 2.0. Meanwhile, over 180 million users deploy the popular AI app, which can write just about anything for you, on an almost daily basis. Midjourney is a revolutionary AI tool that transforms text into unique, high-quality images. ElevenLabs, in turn, does mindblowing stuff with speech. For instance, VRT journalist Tim Verheyden tested the AI app on the tv programme Laat. He had US President Joe Biden proclaim a statement in an uncannily natural voice. 'Hi, I am Joe Biden. I declare war to Russia' sounded amazingly real ... and yes, a little unsettling.
In recent months, we have seen these separate entities slowly merge into a single interface. That shift will further evolve in 2024 into apps that allow you to generate not only text, but also images, audio, video and perhaps much more.
Trend 2: The smart app assistant as a loyal sidekick
In 2024 we’ll see more and more existing apps integrate AI. Thus, we will have to learn to interact differently with the apps we already know. The main goal: making the use of those apps more efficient and let them take simple, repetitive work off our hands.
At major corporations, we can already see this evolution creeping in. Office 365 and Windows have
introduced Microsoft Copilot. Shopify Sidekick and Adobe Sensei GenAI are steadily on the rise. And OpenCopilot, an open-source AI chat assistant is already improving the user experience of a wide array of products.
Trend 3: AI goes local
AI apps are primarily deployed online. The reason is quite obvious: it takes particularly powerful hardware needed to run AI models locally. But we notice a clear trend here as well.
Developers are feverishly searching for a clear answer to the question 'how big - or how small - should a qualitative language model be?' For instance, GPT-4 is an advanced AI model that can handle many complex tasks. But that kind of firepower is unnecessary for most simple, everyday tasks.
We can already see several smaller AI models emerging. And these can perfectly perform relatively simple tasks locally - i.e. on your PC, independent from the internet. The huge advantage of this is that you use can AI safely and efficiently, without sharing your data with third parties. Those same light models will also become available on smartphones. This means they will be able to work together with your favourite apps or put themselves at the service of AI assistants like Siri and Google.
A few examples?
Mistral, the French open source model that takes up only 4% of GPT 3.5's space (7 versus 175 billion parameters), works more efficiently than its big cousin in many ways.
The multimodal AI app Google Gemini exists in three different versions: Ultra, Pro and Nano. The smallest, Nano, works smoothly on any Android-powered smartphone.
Apple published the paper LLM in a flash, announcing AI language models specifically developed for the iPhone and Mac.
Tools like Ollama and LM Studio already allow you to run AI models locally.
Trend 4: A shift in the use of internet and apps
With the introduction of the internet, there was a great need for targeted queries and smooth information retrieval. The advent of search platforms like AltaVista, Yahoo and Google largely met that demand. For every query, every type of information and every functionalapplication, there is a website or an application available today.
But this proliferation of applications doesn’t make searching the web more efficient. On the contrary. Have you ever checked how many apps you have on your phone? Well, in 2024 we’ll see that number shrink significantly. After all, online platforms are increasingly integrating AI assistants that can interact with different apps or services in the background. Thus, the use of autonomous apps is shifting towards fulfilling a functional task for search platforms.
Say you want to order groceries, but don't feel like launching the supermarket's app. Looking up all your products and manually going through the ordering process: what a waste of time, right? But what if you could order certain products automatically and have them delivered wherever you want, whenever you want them - without any hassle? This is where an AI assistant could take over a lot of boring and repetitive tasks, combining the shopping app, your calendar and Apple/Google Pay.
We already see a first glimpse of this in Perplexity AI, which replaces time-consuming internet searches with a chat assistant, and Rabbit r1, a new AI-driven device that can communicate flawlessly with an omnium gatherum of services.
Trend 5: New apps, new rules
These emerging trends will undoubtedly bring a lot of new regulations for the proper and ethical use of AI in their wake. The EU is at the forefront, with its trans-European AI Act. However, these rules will not only apply at national and international level. This evolution is also noticeable internally at companies and corporations. An increasing number of them are training their employees on-site to use AI efficiently in business applications. With Microsoft guidelines for human-AI interaction and Google AI Principles, a few large corporations have already taken the lead.
Prototypes and AI novelties at CES in Las Vegas
In January 2024, at the Consumer Electronics Show in Las Vegas, the latest developments in integrated AI were showcased. A self-driving pram that rocks your tossing and turning toddler to sleep? Check! A smart dog mat that diagnoses illness in your dog and contacts the vet itself? Got it. A mouth mask that protects its wearer from spying? The US military has already ordered a whole arsenal of them.
Are you ready for the future of AI?
We see these pioneering AI trends radically change the business world in the foreseeable future. Do you want to benefit from this revolution too? Get in touch with iO and find out how we can take your business to new heights together with tailor-made AI solutions. The future doesn't wait: with iO as your partner, you'll be all set for exciting challenges.
Raymond Muilwijk
Technology Officer Belgium & The NetherlandsWith a distinct vision on - and experience in - strategy, enterprise & solution architecture, product management and software delivery, Raymond is the right man in the right place at the Center of Excellence. Responsible for iO's technology vision and acting as an accelerator of knowledge and innovation. Knowledge worth sharing, as the beating heart of any organisation.
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Discover the fruitful collaboration between Primagaz and iO in this 'Walk and Talk' video. In this video, you'll get a behind-the-scenes look at the collaborative dynamics between Primagaz and iO. We discuss how we dealt with challenges, how we exploited opportunities and what strategies we developed. We'll take you through our shared journey of growth and success, where trust and a commitment to excellence are central. This Walk and Talk is more than just a conversation - it is a celebration of a collaboration that has stood the test of time. It is a story of mutual growth, of learning and evolving, and of creating value for both organizations.Read moreCase
How to create a robust personalized inspiration platform for food professionals in Drupal?
For food giant Vandemoortele, we built a Drupal platform that inspires and supports multiple audiences with customised content. Read the case.Look at this client storyCase
How do you disrupt the traditional golf world with an AI golf rules exam??
NGF and iO change the rules: from antiquated exam to groundbreaking experience with AI. Discover their story.Look at this client storyCase
How do you support expats moving around the world?
Gosselin, active in international relocations, wanted more leads to boost growth. Our experts helped to bolster their digital presence.Look at this client storyCase
How can you teach children about the dangers of social media?
The tool will help children learn about the impact of high screen time on their mental and physical health.Look at this client storyCase
How to manage a range of websites while meeting client expectations?
Enhancing Digital Content Management for D'Ieteren Automotive's Websites? Read the full story here;Look at this client storyCase
How to combine rebranding and site redesign for a better user experience?
Creating a Cohesive Platform: Assuralia's Rebranding and Site Redesign for Enhanced User Experience Read the story here.Look at this client storyCase
How do you strengthen your market position as a recruitment and staffing expert with a new brand?
YER is already big but aspired to double their presence in the world of recruitment and selection and secondment. iO helped them with creating a new brand, internal branding, external activation online and offline and bringing 3 websites into 1 site for all target groups.Look at this client storyCase
How to guarantee swift intervention for water and gas leaks through a centralized business app?
Discover how we customised a business app that semi-automatically schedules the most efficient solution and produces quick reporting.Look at this client storyCase
How does a smart vehicle configurator help for higher order value?
iO developed a website and UX-driven configurator for and with Suzuki Belgium. Read all about it in this case.Look at this client storyCase
How to future-proof and secure a European dealer intranet?
Discover how the JLR Gateway, built in Drupal, acts as a central hub for dealer communication, processes, and collaboration.Look at this client storyCase
Finding, customising and ordering the perfect promotional gift in as few clicks as possible
Find out how iO developed one powerful and scalable e-commerce platform for the web shops of all Favorite Gifts' brands. Read the case study.Look at this client storyCase
How can a network manager ensure we navigate the energy transition successfully?
Discover how awareness, behaviour change, and hyper-local personalization lead to cost efficiency and relevance at the right moment.Look at this client storyCase
Freedom, self-reliance, and user-friendliness
Discover how the online presence of Firda was revamped with a new Drupal platform. With seamless integrations, simplified forms and an improved design.Look at this client storyCase
How we blend technology and marketing for online pharmacy Farmaline
How does iO keep its long-term relationship with Farmaline fresh as a daisy? By mixing trust with a profitable synergy of tech and marketing services.Look at this client storyCase
How a virtual museum highlights Flemish heritage
How do you develop a virtual experience platform that takes your customer experience to the next level?Look at this client storyCase
How has fresh branding contributed to a stronger position in the market?
For Prowise, an interactive display and educational software expert, iO designed a new WordPress website complemented by a new brand voice and copy.Look at this client storyCase
Finding and offering the right location to turn a special event into a favourite memory
Discover how iO made the websites and the personal admin portal of High Profile Locaties more manageable, findable and scalable. Read the case study.Look at this client storyCase
Repositioning a meat brand in full transition
Discover how iO helped Imperial transform into a future-proof food brandLook at this client storyCase
How to deliver a consistent brand experience across 35 countries
How do you develop a digital and internationally deployable retailer concept that takes your customer experience to the next level?Look at this client storyCase
How do you create the best possible experience for Brussels Airport travellers?
Brussels Airport: In this case story, read how iO has become an extension of the airport.Look at this client storyCase
Impacting the traveller and environment through technology
Brussels Airport: a look at the digital platforms iO built for the ultimate passenger experience.Look at this client storyCase
Transforming the passenger experience through innovation & service design
New technology, internet-of-things and proof-of-concepts. Find out how iO is introducing innovation at Brussels Airport.Look at this client storyCase
How do you ensure a flawless guest experience at a renowned holiday park?
iO helped Landal Greenparks create a hospitality experience that seamlessly integrates top personal service with digital convenience. Discover the case.Look at this client storyCase
How do you double your mobile conversion within 4 years?
What it takes to make booking as easy as possible for you? Discover the power of a strong management vision, a streamlined work process, and long-term, open, and transparent collaboration between Landal GreenParks and iO.Look at this client storyCase
How do you accelerate getting innovative lighting into the living rooms of 47 countries?
iO experts built a brand new D2C website with an advanced Adobe Experience Manager e-commerce platform for lighting specialists Signify. The result: happy users and satisfied teams. Read the full case here.Look at this client storyCase
How do you stimulate requests for co-branded credit cards?
Web, app, and integration platform for co-branded credit card programmesLook at this client storyCase
How do you provide customers with flexible retail financing without a card?
Flexible credit, without a card and with all the omnichannel advantages of a credit card.Look at this client storyPage
Verschil chatbot, bot en robot
Robots, chatbots, bots. Drie termen die erg op elkaar lijken, maar erg kunnen verschillen. Het zijn weliswaar alledrie technologische vorderingen in de samenleving, maar het is belangrijk om te weten wat ieder kan betekenen voor jou en wellicht je bedrijf.Read more