How conversational AI is transforming customer experiences
Do your customers know that they can find what they are looking for on your website easily? Conversational search, supported by an AI chatbot, makes it possible for your visitors to navigate your content seamlessly. The result? Better customer experiences. Introducing new technology such as conversational search can be challenging and is never without risk. In this webinar, we will take you through the ins and outs, to ensure that you and your organisation can get the best out of this innovation.
With an AI chatbot integrated into a website, users can access to accurate, personalised answers instantly, without having to scroll through countless pages. This approach reduces churn, increases engagement, and creates new touchpoints between companies and customers.
What is Conversational AI and how and why your organisation will benefit from it.
How this technology is redefining customer interactions, optimising customer journeys, and empowering businesses.
How to build an innovation mindset. By starting small and scaling strategically, your business can stay ahead in the digital landscape.
Jelle Plass is an experienced Digital Product Strategist and UX Specialist with over 20 years of experience. He excels at transforming digital products into market successes by leading UX workshops and facilitating product strategy sessions that align customer insights with business objectives. Jelle has worked with a diverse range of industries, including Finance, Automotive, Retail, and Government, and has mentored teams ranging from startups to Fortune 500 brands in delivering innovative, user-centric solutions. His expertise in creating impactful digital experiences has made him a trusted partner for companies looking to turn ambitious ideas into reality. It goes without saying that he was an early adopter of AI.
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