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iO named the most customer-focused digital agency in the Netherlands
MT1000 is a study by MT/Sprout among business decision-makers into the quality, customer focus and product leadership of business service providers in the Netherlands.
This recognition confirms the consistent commitment of all talents within iO to strive for operational excellence in combination with customer focus continuously, says Pieter Janssens, proud CEO of iO.
"This confirms the impact of our teams focus on providing the best possible service for all of our customers. They always come first, every day. As an agency, we understand that the satisfaction and success of our customers is the key to our own success."
That’s why we have focused on creating a professional environment that gives our expertise and services the resources and space they need to flourish in collaboration with the customer.
Along with this award, iO is thrilled to receive wider recognition of their work. Last week they received a MIXX Award for Canon van Vlaanderen in the "Digital CX & Craft - UX/UI Journey Design" category. Earlier this week, iO won the best Direct to Consumer Campaign award for JBL at the annual Global Performance Marketing Awards .
With 'Experience is everything' as their credo, iO continues to use their blended expertise daily to impact their customers. In an era where there is zero tolerance for digital glitches among users and consumers, the challenge for them as an agency continues to be providing flawless customer journeys together with their customers.
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