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Strategic boost for iO with two new senior hires
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Download the whitepaper
In this whitepaper:
The future is omnichannel
Digitalisation and the B2B sales processes
B2B buyer personas
iO B2B cases: Volvo & Van Hoecke
Choose a strong brand identity and an attractive ecosystem
Companies that provide solutions rather than sell products or services will win tomorrow's sales race. B2B organisations that embrace new channels and ways to communicate in the industry are guaranteed big leaps in their fields. Grant your sales teams knowhow and insights to use to drive sales. Collect as much qualitative data as possible about your customers and their behaviour. Work with the right partners to provide B2B customers with top-notch service. Finally, transform and integrate your internal processes. Are you ready for the B2B revolution?
Time to join the conversation with our B2B experts?
In that case, read up on what they have to offer your organisation, as well as their professional view on (your) business. Discover our connection with the B2B sector.
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Case
Comment générer plus de leads et optimiser le taux de conversion par audience ?
Maximiser le retour sur investissement : l'approche d'iO pour stimuler le taux de conversion dans les campagnes de Beobank. Lire l'article complet ici.Découvrez ce case en détail
Case
Comment exploiter les réseaux sociaux pour moderniser votre communication digitale ?
Moderniser les communications numériques dans l'automobile : Libérer le potentiel des réseaux sociaux. Lire l'article ici.Découvrez ce case en détail
Case
Comment convertir des festivaliers en membres actifs de votre communauté ?
Des bracelets de festival aux comptes en ligne : Convertir les festivaliers grâce à des médias payants efficaces. Lire l'article ici.Découvrez ce case en détail
Case
L'application de Cibor : pour un fonctionnement efficace de l'ensemble de l'organisation
Une app personnalisée axée sur le client qui planifie automatiquement la solution la plus efficace et permet d'établir des rapports rapides. En savoir plus.Découvrez ce case en détail
Case
Comment nous avons créé et lancé une marque internationale
Lisez comment nous avons, avec le groupe Brunswick, créé une image de marque complète et une stratégie de mise sur le marché afin de lancer la nouvelle marque Navan.Découvrez ce case en détail
Case
Augmentation des taux de conversion et de la valeur des commandes grâce à un configurateur UX
iO a développé un site web et un configurateur orienté UX pour et avec Suzuki Belgique. Lisez tous les détails dans cet article.Découvrez ce case en détail
Case
Comment inciter à s’engager dans la transition énergétique en tant que gestionnaire de réseau ?
Découvrez comment Enexis mène la transition énergétique avec iO, grâce à une campagne pluriannuelle intelligente. Apprenez comment la sensibilisation, le changement de comportement et la personnalisation hyperlocale conduisent à la rentabilité et la pertinence au bon moment.Découvrez ce case en détail
Case
Comment une nouvelle image de marque a-t-elle contribué à renforcer la position de l'entreprise sur le marché ?
Pour Prowise, spécialiste des écrans interactifs et des logiciels éducatifs, iO a conçu un nouveau site web WordPress complété par une nouvelle voix de marque et un nouveau texte.Découvrez ce case en détail
Case
Comment inciter à s’engager dans la transition énergétique en tant que gestionnaire de réseau ?
Découvrez comment Enexis mène la transition énergétique avec iO, grâce à une campagne pluriannuelle intelligente. Apprenez comment la sensibilisation, le changement de comportement et la personnalisation hyperlocale conduisent à la rentabilité et la pertinence au bon moment.Découvrez ce case en détailIndustry
Faites prospérer votre offre B2B avec la digitalisation l iO
Votre offre répond-elle à la demande d'automatisation de la nouvelle génération B2B ? À l'ère digitale, une stratégie omnicanal est un outil efficace pour atteindre votre cible B2B. Faites confiance à notre expertise.Lire la suiteNos expertises
Reach your users with better persona and journey research
iO helps you find the best channels to reach your customers and leads – with in-depth research on buyer personas and customer journeys.Lire la suiteNos expertises
Transformation digitale, choisissez le bon partenaire
iO vous aide à intégrer les nouvelles technologies au sein de vos activités. Assurez la pérennité de votre entreprise grâce à la digitalisation.Lire la suiteNos expertises
Comment nos stratèges vous aident à développer vos produits
Nos experts vous aident à lancer de nouveaux produits et services qui répondent aux besoins de votre public cible.Lire la suite
Nos expertises
Audit médias & performance : où en est votre marketing à ce jour ? l iO
Du contenu à la publicité en passant par les outils de tracking : avec un audit médias & performance, nos experts vous guident pour votre prochaine étape dans le monde digital.Lire la suite
Nos expertises
CLM and loyalty to reward regular customers
CLM and loyalty is a win-win situation: customers benefit from their loyalty and you get data flows and a smoothly running business.Lire la suiteNos expertises
Media buying: the key to successful advertising
Marketing is so much more than a slogan. Our experts allow your message to shine with strategic media buying.Lire la suiteNos expertises
Stimulez votre groupe cible avec des activations en ligne et hors ligne l iO
Activez votre groupe cible grâce à des expériences dynamiques, en ligne et hors ligne. Chez iO, nous combinons marketing, technologie et stratégie pour créer des activations de marque ayant de l'impact.Lire la suite
Presse
AI without measurable impact? Nothing more than an empty gimmick for your business
Lire la suite
Presse
iO bolsters ambition with the arrival of Collin Seyger as new CFO
Lire la suite
Presse
iO appoints Rachel Vermeulen as Managing Director of Campus Eindhoven
Lire la suite
Presse
iO named the most customer-focused digital agency in the Netherlands
Lire la suitePresse
4 out of 10 Belgians are digitally vulnerable
Lire la suite
Presse
iO welcomes Martine Lemans as Managing Director of Consultancy Division in the Netherlands
Lire la suite
Presse
iO helps companies tap into their innovation potential
Lire la suitePresse
Amnesty International Vlaanderen and iO put a human face on hope with ‘the power of the people’
Lire la suite
Presse
NMBS picks iO as innovation partner and service design expert
Lire la suite
Presse
Plopsa and iO join forces to create magical digital experiences
Lire la suite
Presse
Amnesty International calls attention to human rights violations in the Democratic Republic of Congo
Lire la suite
Webinar
Webinar: #tiktokmademebuyit? Meet Generation Z
Generation Z is one of the first generations to grow up in the digital world – have they already found their way to your brand? Flash forward to April 21st: iO Creative Director Clarck Masschelein’s webinar will take you on a tour of the world of Generation Z. Prepare to meet an entire generation of digital natives – we’ll teach you how to reach them through meaningful connections.Lire la suite
Webinar
How to tackle the top 10 challenges in sales and marketing
The digitalisation wave has helped many organisations with their online presence. But at the same time, this wave has also brought several crucial problems to the surface within sales and marketing. In this webinar(in Dutch), we look at the 10 most common sales and marketing challenges and give you concrete next steps to solve them.Lire la suite
Webinar
INBOUND 23 recap: a customer-centric approach in the age of AI
Curious about the latest developments in customer-oriented strategies, AI, digital transformation, leadership, and storytelling? Our iO colleagues Jolien Struyf and Evelyne Berden travelled to Boston to attend HubSpot's annual INBOUND conference and are sharing their highlights in a bite-sized webinar.Lire la suite
Webinar
Ad Tech: Take your media strategy to the next level
Now that cookies are disappearing, the biggest challenge for everyone in marketing today lies in measuring and analyzing marketing efforts. Companies currently find themselves facing a bit of a dilemma: on one hand, they want a transparent view of the results of their investments, on the other hand, they know that they need to rely more on data to make their advertising more relevant and efficient.Lire la suite
Webinar
Corporate Alt Delete - give your organisation an innovation boost
How do you keep your business dynamics fresh and boost the innovation potential and that pioneering mindset in your organisation? Corporate Alt Delete invites you to take a fresh look at your organisation and jointly rewrite your story. Corporate Alt Delete is a book, a workshop, a mindset, and now also a webinar.Lire la suite
Webinar
From branding to brand experience: how to create a coherent brand experience
In today's crowded marketplace, consumers are faced with a multitude of options. It's vital that your brand not only stands out but is also seen as positive and consistent. Additionally, you must be able to adapt seamlessly to market changes, all while maintaining your credibility and authenticity. Are you interested in discovering how to achieve brand experience excellence? Watch the recording now.Lire la suite
Webinar
Webinar: elevate your brand: mastering the art of content strategy
How can you effectively utilize content to promote your brand? How can you ensure that your brand stands out with persuasive creations across the appropriate platforms? These questions will be answered in our complimentary webinar, where you'll gain insights on developing a content strategy that seamlessly aligns with your marketing channels and target audiences. Watch the recording below.Lire la suite
Webinar
Webinar | Will your organization be ready on 28th June 2025 for the EU's Digital Accessibility Law?
Will your organization be ready on 28th June 2025 for the EU's Digital Accessibility Law? Today, for your organization or business to thrive, a digital presence is essential. However, this online presence also brings about a growing need for digital accessibility. Moreover, the EU expects your organization to be digitally accessible by mid-2025. Discover why this is important and how to approach it during our webinar on 22nd August.Lire la suite
Webinar
How to become a Social Brand - Building your business with social media
Learn how to move from merely being present on social media to making an impact with an effective social strategy.Lire la suite
Webinar
Inclusivity at the forefront: Embracing digital accessibility
Discover how prioritising accessibility can transform digital presence and drive business success.Lire la suite
White paper
Event-triggered multichannel marketing
Event-triggered marketing, the process of identifying, prioritising, categorising, monitoring, optimising and executing, is the most effective exercise multichannel marketers can do to reach audiences at the right moment. In this whitepaper we take you through five quintessential steps for event-triggered multichannel marketing.Lire la suite
White paper
The 7 pitfalls of personalisation
Personalisation revolves around adapting the user experience based on the user segment. But setting up a good personalisation strategy is not as straightforward as it seems. We’ll show you 7 pitfalls of personalisation and how to avoid them in this whitepaper.Lire la suite
White paper
Employer branding 101: how you can score with a strong employer brand
A solid employer brand appeals to the employees of today, tomorrow, and yesterday. You attract the right candidates and retain talent. In this whitepaper you will learn how to approach employer branding campaigns from scratch — from strategy to concept and implementation.Lire la suite
White paper
Corporate Social Responsibility (CSR)
Corporate Social Responsibility is more than a trend that all organisations have to jump on. It is a mindset in which everything revolves around the impact you have as an organisation on people, society, and the environment.Lire la suite
White paper
How do you target the untargetable? Approaching Gen Z
Gen Z is known as the most inaccessible generation ever. For brands and their commercial messages, at least. Gen Z grew up in the digital world, and the average member of Gen Z has a strong radar for brands with misleading messages or brands that communicate inauthentically.Lire la suite
White paper
Selecting and deploying the right marketing automation platform
Through marketing automation, organisations like yours can easily identify anonymous online visitors and convert them into qualified leads. It automates repetitive marketing tasks — effectively eliminating them from your daily operations — allowing you to focus on what matters.Lire la suite
White paper
All about inbound marketing with HubSpot
Which types of marketing are sure to serve your organisation well, instead of only making things harder? If you are consciously aiming for quality B2B leads, then inbound marketing makes up the proper course. In fact, this goes for digital marketing in general: approximately 90% of all B2B research is conducted via digital, online sources.Lire la suite
White paper
Four years of GDPR: where do we stand today?
Four years ago, GDPR turned our digital processes upside down like a battering ram. Both in our private lives and in our professional environments: our data was never better cared for, seemingly overnight. At the risk of enormous fines, that is. Today, no organisation can afford to disregard GDPR. How has it changed, today - four years later?Lire la suite
White paper
Brand positioning on social issues: dos and don'ts
Just about every brand has a mission and a vision. They know very well what they want to stand for. The only problem? They often don't know how to convey that message. How best to translate their brand story into actions.Lire la suite
White paper
The significance of data in digital marketing
Data help the marketeer implement digital marketing techniques in customer communication. But how do you use that data, exactly? And how can you enjoy the full force of data? In this whitepaper, we will show you how to optimise your customer and prospect communication through segmentation and personalisation. Moreover, we’ll show you how AI supports these processes.Lire la suite
White paper
No more marketingcookies: calculate the impact on your sales and visitors
Soon, third-party cookies will disappear. Use our calculator and get an estimate of the potential loss of sales and website visitors. You will also get tailored advice on the next steps to take to minimise that loss. Go directly to the calculator via the button below or scroll down for more background information.Lire la suite
White paper
A user-friendly self-service portal in 5 steps
Does your organisation spend a lot of time providing customers with support and service? Think about scheduling appointments, contract management, or changing customer data — exactly the kind of things you can digitalise in a self-service portal. Only, how do you go about it?Lire la suite
White paper
How do you find and motivate talent in Belgium?
The battle for talent – in other words, valuable, talented, and motivated employees – is raging harder than ever before. And that's not surprising. For every organisation, the key to success lies with the right talent. Young and old, highly educated, and self-taught, native and immigrant. How do you get them on board? And how do you stop them from looking elsewhere? Instead of using recruitment as a means to attract talent that’s based on financial promises and incentives, in the long term it’s wise to have a sustainable approach that starts from within your own organisation. In this whitepaper we will analyse the importance of your employer value proposition and take you through the recruitment do's and don'ts. Peppered with facts, figures and statistics that are relevant to the Belgian jobs market, and concrete tips, tricks, and trends.Lire la suiteWhite paper
Win the battle for the consumer with marketing automation
In 2023, consumers’ expectations are higher than ever. They reject generic messages and communication. More so; they want to be put on a digital pedestal. To be personally addressed and only shown content that is relevant to them. In other words, they want companies and brands to give them an experience. And that experience has become just as important as a product or service.Lire la suite
White paper
The Opportunity Report : saisissez les opportunités que 2023 a à vous offrir
Comment les organisations peuvent-elles garder une longueur d’avance dans un monde en perpétuelle évolution ? D’abord, avec un esprit ouvert et du nez pour les opportunités. De nouvelles se présentent chaque année, et 2023 ne fait pas exception à la règle. Après tout, le futur appartient à ceux qui s’y préparent dès aujourd’hui. C’est d’ailleurs le mot d’ordre de notre white paper le plus conséquent à ce jour : The Opportunity Report. The Opportunity Report est un guide utile et complet qui vous aide à tirer le meilleur parti des nouvelles tendances du marché et des technologies émergentes ou éprouvées, et à vous élever au-dessus des normes de votre secteur, dès aujourd’hui, en 2023. Des insights professionnels, rassemblés avec soin par des spécialistes en marketing, stratégie, contenu et technologie, sur la base de leur vision commune de ce qui va façonner le monde, le marché et leur domaine d’expertise dans le futur. Restez un précurseur, cette année encore.Lire la suite
White paper
Get the most out of your social media marketing
Many companies use social media to reach their target audience. Too few companies use social media to engage their target audience. A shame really. Because engaging content is the key to success on social media.Lire la suite
White paper
Get more insights into the effectiveness of media with Marketing Mix Modelling
Digital marketing offers enormous opportunities in the field of data-driven working. We often fail to take advantage of these opportunities. That's means you miss out on a lot of opportunities to maximise the impact of your budget.Lire la suite
White paper
Everything you need to know about Large Language Models (like ChatGPT)
AI language models, better known as Large Language Models, such as ChatGPT are hot. For some, they are a fine piece of pastime, for others an important tool to achieve business goals – not in the least for SEO and SEA. As they gain plenty of popularity, the complexity of the picture is also becoming clear, just the capabilities of AI. It becomes important to fully understand their potential, and their limitations, before you start working with them.Lire la suite
White paper
How to build an effective content marketing strategy
Producing content is a tactic everyone seems to rely on these days. Many organisations are creating content today — they have blogs, are active on social media, and might even publish their own magazine. But the underlying, supporting strategy? Something you rarely come across.Lire la suite
White paper
The key insights from Corporate Klooien – Back to Tomorrow
If you were to start all over again tomorrow, would you end up where you are today? In the 2023 edition of Corporate Klooien, we worked with professionals from influential organisations to explore their ideal future scenarios. We examined how they can deliver value and determine the right priorities in their specific situations. We did this using our own Corporate Alt Delete method.Lire la suite
White paper
Corporate Alt Delete – Rewrite your organisation’s founding story
Corporate Alt Delete is a book that bridges the gap between two worlds within an organisation: Team Horizon, thinking in opportunities, and Team Business, focused on current results and business value. This book invites you to breathe new life into the old founding story of the organisation, enriching it with today's market knowledge and business capabilities. Why read Corporate Alt Delete?Lire la suite
White paper
From compliance to inclusion: why digital accessibility matters
In our increasingly digital world, accessibility is more important than ever. This whitepaper highlights why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 25% of the European population having some form of disability, it is essential to design inclusive digital products.Lire la suiteWhite paper
Get ahead of the curve: make digital accessibility your priority
In an increasingly digital world, accessibility is more important than ever. This whitepaper will show you why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 32.2% of the Dutch population having some kind of disability, it is essential that you design inclusive digital products. This whitepaper explores:Lire la suite
White paper
7 essential steps to build an effective MarTech stack
An overwhelming array of marketing technology choices often leads to a fragmented and inefficient MarTech stack. Discover how to optimise your stack, strengthen integrations, and build a future-proof MarTech strategy.Lire la suite
Blog
How to use SEO in your marketing strategy in 2022
Find out what changes are coming to SEO in 2022 and use these insights to power up both your online and offline presence.Lire la suite
Blog
Life after Universal Analytics
Universal Analytics will stop collecting data on 1 July 2023. This was recently announced by Google. Users with a paying license get 3 extra months — for them, the data collection stops on 1 October 2023. As a result, many companies are sounding the alarm.Lire la suite
Blog
Marketing automation & B2B
Marketing automation and B2C are often considered a ‘match made in heaven’. For retailers with millions of customers marketing automation is an ideal means to communicate with them in a personalised and efficient way. But is marketing automation useful in the B2B market where companies often have only a few hundred customers? We believe the answer is: absolutely!Lire la suite
Blog
Social media and B2B communications: the perfect marriage
We know that social media has greater influence when used for B2B than to B2C communication. Your target audience is more contained, easier to define and you know your network much better, and can therefore make meaningful contacts easily.Lire la suite
Blog
Does video have a place in your B2B content strategy?
Is your content strategy already harnessing the power of video? Video is everywhere. Every month, 1.7 billion unique visitors watch at least one video on YouTube, and visual social media such as Instagram and TikTok are extremely popular. B2B is not immune to this. With the rise of video can we expect to see the decline of the copywriter and the arrival of the video content creator? It's not so black and white, thankfully. But, as marketers say, as a company it’s always better to respond to trends so you don’t get left behind. And video has long ceased to be a 'throwaway' trend. How can you integrate video into your content strategy? And what are the benefits?Lire la suite
Blog
Composable architecture: how agile can one go?
The composable approach to architecture is known for its flexibility, scalability and the freedom it offers. However, many organisations have to deal with legacy, are tied to long-term contracts with software providers or simply don’t have the right people and in-house processes. So how do you switch from a traditional IT architecture to a composable one? This article gives you a realistic insight into this transition.Lire la suite
Blog
9 tips on how to build an effective self-service portal
Planning to improve your organisation's availability with a self-service portal? Great idea. Self-service portals save you and your customers a lot of valuable time. In this article, we share our tips for building a successful self-service portal.Lire la suite
Blog
What makes a successful self-service portal?
A self-service portal is a great way to offer your customers better service and set up your sales processes more efficiently. We explain what a self-service portal is and what you need to make it a success.Lire la suite
Blog
The power of self-service in transportation and logistics
For organisations in transportation and logistics, it’s no longer enough to just get your shipments from A to B on time. Both private and business customers expect (demand) a top-tier service level these days. In this article, we’ll explain how a self-service portal can offer optimal service in the logistics industry.Lire la suite
Blog
Investing in a self-service portal? There are 3 clear benefits for your business
Does your organisation spend a lot of time providing your customers with information and support about services? For example, scheduling delivery or maintenance appointments, contract management, changing customer data or taking orders? In most cases, these common interactions are all related to information that is connected to your services or products. And it is precisely these interactions that you can digitise effectively in a self-service portal.Lire la suite
Blog
Opinion piece: Is ChatGPT the key to creative success in the digital era?
Artificial intelligence is nothing new under the sun. We ask our smart speakers what the weather’s like today, use smart translators and let algorithms decide our choice of entertainment. The general public is clearly ready to accept AI as an everyday part of life. One example of an AI tool that is becoming increasingly popular is ChatGPT.Lire la suite
Blog
Do your followers know you? Keep it real on social media with User Generated Content
Social media is a high-velocity train that is met with an increasing number of obstacles. Although social media is finally included in the marketing basics, there’s no simple manual for companies. Still, not unlike a complete marketing strategy, a robust social media strategy offers your brand or organisation many opportunities.Lire la suite
Blog
Transforming technology into a catalyst for innovation
In the beginning of this year, we launched the Opportunity report 2023. A collection of visions and insights from our experts to help you get the most out of the new year. On the 9th of March during the Opportunity online live event we brought these insights live to an interested audience to speak and discuss how to ‘Accelerate your business in 2023’. In this article, we’ll share the key takeaways from Raymond’s session with you - just a few of the many ways modern technology plays the part of enabler for digital transformation.Lire la suite
Blog
What's in a name: how to choose an iconic brand name
A strong brand identity begins with a strong brand name. So determining your brand’s name has a major impact on your success as a company. How then do you come up with a name that conveys your brand values and feels like a household name to consumers? Discover how our research and creation can help you anchor your new name in your customers' hearts.Lire la suite
Blog
Public brands must invest in a buffer for their reputation
In episode 1 of the Public Brands series: Tom van Laarhoven (UWV) and Anke Heun (Belastingdienst) on brand thinking in the public sector.Lire la suite
Blog
We don’t campaign with advertising, but with content
The Police and the CBS (Central Statistical Office). Two household names in the Netherlands. They’re established brands. How do you manage them? Mirjam Otten and Mike Ackermans on brand thinking in the public sector.Lire la suite
Blog
Ter Apel is not a brand asset
The IND (Immigration and Naturalisation Service) and the Netherlands Enterprise Agency (RVO). Two public organisations that are also brands. One is known to the general public, the other to a specific group. How do you manage them from a brand and communication perspective?Lire la suite
Blog
Your organisation’s reputation is determined by your behaviour
In episode 4 of the Public Brands series: Jantien Eising from RDW (National Road Administration) and Maureen Wiersma from the CJIB (Central Judicial Collection Agency) on brand- and reputation thinking in the public sector.Lire la suite
Blog
Visual brand design: discover the recipe for a future-proof brand
Your brand identity is your brand's personality, what you stand for and what you want to achieve. It is what sets you apart from your competitors. Astrid Vanwolleghem, design director at iO Antwerp, developed a seven-step plan for designing its outward reflection: the visual brand identity. "Anyone familiar with that step-by-step plan will understand why strong branding does not happen overnight," says Astrid. Take a walk through the plan and, along the way, get rid of some preconceptions about creating your visual brand identity!Lire la suite
Blog
How behavioural science can help marketers understand (and influence) their customers' behaviour
Humans are not as rational as we think. To protect our brain from structural overload, we make a large part of our daily decisions 'on autopilot'. And by a large part I mean: more than 95%. Believe me, no matter how blue (DISC personality type) you are, this applies to everyone.Lire la suite
Blog
How a sophisticated content strategy can boost your business
Having a clear online content strategy is more important than ever before and that is no surprise. The pandemic accelerated the online presence of many brands and increased digital competition. Consumers love shopping online, and we are never far away from our smartphones — we use them to pay, to scan menus, and even to track our health.Lire la suite
Blog
HubSpot announces new Sales Hub and CRM features at INBOUND 23
Elevate your sales journey and maximise data efficiency with HubSpot's Sales Hub 2.0 and Smart CRM.Lire la suite
Blog
Comment maximiser l'innovation dans votre organisation ?
Explorer de nouveaux marchés, créer de nouveaux modèles de revenus, développer de nouveaux produits et solutions : la plupart des entreprises s'accordent sur la nécessité d'innover. Mais la réussite de l'innovation ne va pas de soi. Dans cet article, nous partageons quelques conseils qui augmenteront les chances de succès de votre processus d'innovation.Lire la suite
Blog
How to choose an appropriate data analytics platform?
A data analytics platform extracts data from websites and apps and processes it into actionable insights for your business operations. At the beginning of 2023, Google Analytics still had a market share of over 85% in our region and the choice was often an easy one. However, after a series of complaints and questions about its compatibility with GDPR legislation, Google Analytics is balancing on the edge of legality. Consequently, the following question arises: what should you pay attention to when choosing another data analysis platform?Lire la suite
Blog
2024: the next step for analytics and tracking in a 'privacy first' world
You may not have noticed, but a lot has changed in terms of analytics and tracking over the past five years. This is partly because we've already grown accustomed to many changes, and partly because their impact has come very gradually. Half a decade ago, no one knew of the existence of a cookie banner, a year later everyone thought they could never get used to it, and today we don't know any better. We've made serious strides in terms of data regulation, and perhaps the biggest steps are yet to come in 2024.Lire la suite
Blog
2023: a year in an era of change
Does the name Leonhard Huizinga still ring a bell for anyone? Once a popular Dutch writer, now forgotten. He made his debut in 1936 with the book 'De Gestroomlijnde Wereld'. Already a wanderer at a young age, Huizinga's book opened an unknown world to many readers. An exotic world, which seemed to be getting smaller and smaller, because it was more accessible by car, train, boat, and airplane. Faster, more comfortable and with more and more streamlining — quite literally. Curious, boundless, full of wonder. Not realising, as early as 1936, that over that same world lay the shadows of tomorrow.Lire la suite
Blog
4 conseils pour élaborer un plan de mesure efficace
De plus en plus d'organisations souhaitent mesurer avec précision le retour sur investissement des plateformes digitales. Mais comment élaborer un plan de mesure efficace ?Lire la suite
Blog
Our customers don't have a choice, so we take that obligation seriously
In episode 6 of the Public Brands series: Inge Rohde from CBR and Leonie van der Mark from AVROTROS talk about brand and reputation thinking in the public sector. Read the interview here or listen to the podcast.Lire la suite
Blog
Tendance en 2024 : les sites web durables
« Rafraîchissez votre site web tous les cinq ans. » Cela vous dit quelque chose ? Eh bien, écoutez attentivement. Car en 2024, les choses ont changé. La technologie qui permet à votre site web de fonctionner était autrefois obsolète au bout de cinq ans. Aujourd'hui, elle est plus stable. Ne sautez donc pas tout de suite dans le train du nouveau site web et faites vos devoirs pour d'abord évaluer ce que vous pouvez réutiliser.Lire la suite&w=1920&q=75)
Blog
Why is always-on gaining ground over ad hoc campaigns?
In the marketing optimisation of larger iO clients - such as Brussels Airport and Lidl - we see a shift from ad hoc campaigns to always-on. There are a few logical explanations for this trend. And both the elimination of cookies and the focus on the customer experience (CX) have a lot to do with it.Lire la suite
Blog
Discover conversational AI search
Conversational search in the form of an AI chatbot lets your website visitors interact with your content, resulting in a better customer experience.Lire la suite
Blog
Tout ce que vous devez savoir sur le modèle Double Diamant
Offrir une bonne expérience à vos client·e·s, cela commence par une stratégie solide. Mais comment élaborer une stratégie adaptée à votre organisation et à ses objectifs ? Chez iO, nous utilisons pour cela le modèle Double Diamant, qui, en design thinking, sert de fil rouge créatif pour la résolution de problèmes. De la conception de produits à l’UX et bien au-delà : l’approche Double Diamant permet de résoudre efficacement des problèmes complexes, quel que soit le secteur et la taille de l’entreprise. Dans cet article, nous allons faire en sorte de présenter ce modèle aussi concrètement que possible, afin de vous permettre de l’utiliser par vous-même et de créer pour vos client·e·s une expérience qui les marque durablement.Lire la suite
Blog
iOS 18 et RCS changent la donne pour les marques et les spécialistes du marketing
Avec le lancement récent d'iOS 18, le service de messagerie Rich Communication Service (ou RCS) est enfin largement disponible. Cela peut avoir un impact considérable sur la façon dont les marques et les spécialistes du marketing communiquent avec leurs client·e·s. Dans cet article, nous nous penchons sur les tenants et les aboutissants du RCS et nous expliquons pourquoi, chez iO, nous sommes convaincu qu'il offrira de meilleures expériences.Lire la suite
Blog
7 idées reçues sur le branding
Le branding est un élément crucial d'une marque à succès. Pourtant, il est encore trop souvent confondu avec le marketing ou la publicité. Ainsi qu'avec l'identité d'entreprise, la stratégie de marque, ou le positionnement. De nombreuses idées reçues sur le branding ne sont pas complètement (voire pas du tout) exactes. Dissipons-les une fois pour toute !Lire la suite
Blog
Budgets marketing 2025 : s’appuyer sur les données ou prendre un pari ?
Établir les budgets de marketing pour l’année à venir : voilà qui donne des maux de tête à beaucoup de spécialistes. Allez-vous reprendre les budgets des années précédentes, même si la technologie évolue à une vitesse fulgurante et que le marketing pourrait être complètement différent demain ? Ou suivrez-vous votre intuition quitte à prendre des risques ? Heureusement, il y a la modélisation des données, qui vous permet d’élaborer un budget étayé et correct, couvrant vos coûts annuels sans aucun problème.Lire la suite
Blog
The professional communication dilemma: To email or not during the festive season.
Email campaigns during December are always a challenge. The volume of email increases steadily every month of the year and reaches a peak during the festive season. For example, MailChimp, the leading email service (according to their 2023 annual report) sends no less than 21.3 billion emails in December. Do you want to know how to make sure your festive emails reach your target audiences?Lire la suite
Blog
6 conseils pour rester concentré·e dans un paysage MarTech fragmenté
Naviguer dans le paysage MarTech en pleine expansion peut se révéler déroutant, mais avec une stratégie claire et une approche ciblée, vous pouvez construire un stack MarTech efficace qui booste vos succès marketing.Lire la suite
Dossier
Dossier: Brands & society
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Dossier
Dossier: Public Brands
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Dossier
Dossier: The Opportunity Report
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Video
Infinite opportunities: Daan Simonis (Perfetti Van Melle)
Creativity isn't just useful for building a strong campaign — it's essential. Daan Simonis (Global Media & Digital Marketing Director at Perfetti Van Melle) explains why this is the case and how a creative idea has a strong impact, especially on paid media platforms.Lire la suite
Video
Infinite opportunities: Wies De Graeve (Amnesty International)
Amnesty International shines a light on issues that would otherwise remain in darkness. According to Wies De Graeve (Director Amnesty International) creativity is essential for this. It helps people see that there are solutions to the world's problems —and how they can help.Lire la suiteVideo
How to measure the value of innovations faster and more clearly
In 2024, you will be less likely to make long-term investments. ROI has become a more important factor in innovation compared to recent years. We share ways that will help you validate innovations faster and gain management’s support. Expert: Uilke Duinstra - Service Line Director Strategy at iOLire la suite
Video
AI - The future is not what it used to be
Do you remember when ... the invention of the computer caused a seismic shift in the job market? People unwilling to work with computers were quickly replaced by people who were; and today everyone carries a laptop. Today the same thing is happening with AI. In this webinar, Rodger Werkhoven will share his passion for Artificial Intelligence and introduce you to OpenAI as a love brand.Lire la suite
Video
The Canon of Flanders: from Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter.
From Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter: the Canon of Flanders is finally here. The much-discussed list resulted in a bulky book of more than 300 pages and includes an overview of the Flemish language, culture, and history from the end of the last ice age to today. But there is also an online version: www.canonvanvlaanderen.be . iO developed this on behalf of the Commission Canon of Flanders, which received a mandate from the Flemish Government, Department of Education & Training.Lire la suite
Video
Primagaz & iO: a shared journey of growth and success
Discover the fruitful collaboration between Primagaz and iO in this 'Walk and Talk' video. In this video, you'll get a behind-the-scenes look at the collaborative dynamics between Primagaz and iO. We discuss how we dealt with challenges, how we exploited opportunities and what strategies we developed. We'll take you through our shared journey of growth and success, where trust and a commitment to excellence are central. This Walk and Talk is more than just a conversation - it is a celebration of a collaboration that has stood the test of time. It is a story of mutual growth, of learning and evolving, and of creating value for both organizations.Lire la suite
Video
Challenger Stories: Brandt & Levie turns the meat industry on its head
For Brandt & Levie, responsible production is not an afterthought, but the core business. The Amsterdam sausage maker produces animal-friendly meat according to its own recipe — exclusively from well-kept pigs. An impactful story about sustainability in an industry that sometimes struggles to find it.Lire la suite
Video
Challenger Stories: Natuurhuisje protects local biodiversity
Natuurhuisje is not just a booking platform for holiday homes, it's a full-fledged climate company. Nature is at the heart of everything they do, and it's — in their own words — their responsibility to protect it. The booking platform is merely a means to that end. That's why Natuurhuisje donates part of its revenue back to local projects to improve biodiversity.Lire la suite
Case
Comment nous avons rapproché les patients de leurs médecins
iO a aidé la société pharmaceutique MSD à créer deux campagnes de sensibilisation pour améliorer la communication entre les patients et leurs médecins. Apprenez-en plus ici.Découvrez ce case en détail
Case
Une plateforme de rencontre avec des portails et un moteur intelligent
Famework est une plateforme qui connecte les marques et les créateurs de contenu. Nos experts ont créé le moteur et l'algorithme derrière celle-ci.Découvrez ce case en détail
Case
Une app de santé fiable et facile d'utilisation
Vous voulez proposer des services de santé en ligne ? Découvrez comment nous avons créé une app fiable et facile d'utilisation pour faciliter les process.Découvrez ce case en détail
Case
Campagnes et positionnement de marque
Debic-FrieslandCampina et iO ont collaboré pour positionner la marque à travers des campagnes de branding et une stratégie de storytelling. Découvrez comment.Découvrez ce case en détail
Case
Implanter une compagnie laitière néerlandaise au Mexique
iO et FrieslandCampina ont développé une solution créative pour faire découvrir l'entreprise aux professionnels de santé Mexicains malgré la pandémie.Découvrez ce case en détail
Case
43,71% de demandes en plus grâce à une recherche UX poussée
Améliorez l'expérience utilisateur sur l'ensemble du parcours client grâce à la recherche UX. Découvrez comment.Découvrez ce case en détail
Case
How do you assist students in making an informed choice from over 3000 studies?
La plateforme web Studiekeuze123 aide les futurs étudiants à choisir la filière qui leur convient, grâce à des informations fiables et des outils pratiques.Découvrez ce case en détail
Case
Un programme de cartes de crédit co-brandées
Pour BNP Paribas, a iO a développé une plateforme web, une application et une plateforme d'intégration.Découvrez ce case en détail
Case
Une plateforme de recouvrement B2B en ligne
Pour Atradius Collections, iO a développé une plateforme digitale de recouvrement B2B, la première sur le marché.Découvrez ce case en détail
Case
Commerce B2B omnichannel
Pour EDCO, iO a développé une plateforme de commerce Magento omnichannel et B2B, et un système PIM.Découvrez ce case en détail
Case
Utilisez HubSpot comme plateforme d'adhésion / d'apprentissage.
The Lifelong Learning Program by Kemin is an employee development initiative, designed to support colleagues and partners in their personal and professional growth.Découvrez ce case en détail
Case
Un success scan qui donne des informations sur le profil entrepreneurial du lead
Pour Partena Professional, nous avons développé un outil permettant d'optimiser la génération de leads. Découvrez ici comment nous avons procédé !Découvrez ce case en détail
Case
Comment remodeler une équipe de spécialistes digitaux en post-acquisition ?
iO a aidé l'un des plus groupes médias des Pays-Bas à rationaliser le fonctionnement de son service digital en plein milieu d'un processus d'acquisition complexe. Résultat : une gestion basée sur des données, et une collaboration s'appuyant sur des émotions.Découvrez ce case en détail
Case
Comment lancer une nouvelle marque dans le secteur de la mobilité ?
iO et ARG "nous réparons tout, y compris votre humeur" - une collaboration pour renforcer la notoriété de la marque dans le secteur de la mobilité.Découvrez ce case en détail
Case
Comment aidez-vous les expatriés qui se déplacent dans le monde entier ?
Gosselin, active in international relocations, wanted more leads to boost growth. Our experts helped to bolster their digital presence.Découvrez ce case en détail
Case
Comment une marque flamande met-elle le pied sur le marché wallon ?
iO aide Torfs, le géant flamand de la chaussure, à mieux se positionner sur le marché wallon et en tant qu'acteur de la mode. Découvrez l’article sur cette collaboration.Découvrez ce case en détail
Case
Comment maximiser le taux d’engagement de votre newsletter?
Optimiser le contenu et la présentation : Comment iO a transformé l'engagement de la newsletter de Proximus. Lisez l'étude de cas ici.Découvrez ce case en détail
Case
Comment allier rebranding et refonte de site pour une meilleure expérience utilisateur ?
Créer une plateforme cohérente : Le rebranding et la refonte du site d'Assuralia pour une meilleure expérience utilisateur Lire l'article ici.Découvrez ce case en détail
Case
Comment donner vie à des années de savoureuse créativité ?
With creative always-on and ad hoc campaigns, our experts help Manna Sauzen grow into a leading Belgian brand.Découvrez ce case en détail
Case
Trouver, personnaliser et commander le cadeau d’affaires parfait en un minimum de clics
Find out how iO developed one powerful and scalable e-commerce platform for the web shops of all Favorite Gifts' brands. Read the case study.Découvrez ce case en détail
Case
Comment faire en sorte que vos clients aient de nouveau l’eau à la bouche pour votre marque ?
Découvrez comment nous avons aidé la marque de fromage CAMBOZOLA à réactiver ses clients existants tout en attirant les jeunes générations. Lisez notre case.Découvrez ce case en détail
Case
Repositioning a meat brand in full transition
Découvrez comment iO a aidé Imperial à se transformer en une marque alimentaire prête à relever les défis du futur.Découvrez ce case en détail
Case
How to deliver a consistent brand experience across 35 countries
Comment développer un concept retail digital international qui fasse passer l'expérience client à la vitesse supérieure ?Découvrez ce case en détail
Case
Clear communication & vision for stakeholders
La communication, interne & externe, est importante pour Brussels Airport. Découvrez comment iO assiste l'aéroport pour cela.Découvrez ce case en détail
Case
Comment optimiser une campagne colorée grâce à l'exploitation de données
Mieux visualiser votre parcours client en s'appuyant sur des données grâce au journey mining.Découvrez ce case en détail
Case
Des services digitaux qui apportent une touche de couleur au futur
Paint and varnish multinational AkzoNobel managed 140 websites, previously all with local support. iO's specialists ensured successful migrations to Adobe Experience Manager and centralised support with internal teams. Read the full case here.Découvrez ce case en détail
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