Case
How do you stimulate requests for co-branded credit cards?
Web, app, and integration platform for co-branded credit card programmes
Look at this client story
On this page
- Our expertise in the financial sector
- Benefit from our in-depth domain knowledge
- Download insurance industry paper
- Technology as a strategic business partner
- Our finance tooling stack
- Proof of our blended partnerships
- Our services for financials
- Financials relying on iO's expertise
- ISO-27001 certified
- Related knowledge & insights
Our expertise in the financial sector
Over the years, many organisations in the financial sector have relied on iO's expertise. And although the core of services rendered in this sector revolves around transactions, we know better than anyone that every type of service involves niche expertise. In recent years, our experts have worked with a variety of financial institutions in:
Financials relying on iO's expertise
Benefit from our in-depth domain knowledge
As a partner of organisations in the financial sector, we not only keep an eye on interesting developments for the customer experience of insurers, banks, consumer finance or payment service providers. We are also fully aware of developments regarding legislation and regulations and the impact on the (continued) development of applications, cloud or integration solutions. We understand the dependencies of the regulated context, act accordingly and our way of working is also ISO27001-certified.
In addition, you can also expect the following benefits from partnering up with iO:
• A customised form of collaboration. For example, with Scaled Agile (SAFe) and PII quarterly processes, including early insight into the scope of the work ahead.
• Attention to all perspectives of a system or solution. For example, by involving Risk, Legal and Compliance at an early stage and explicitly addressing the additional information they need in refinements, such as clear flow charts and data overviews.
• Solutions that comply with all current laws and regulations. All digital platforms and marketing automation solutions developed by iO experts comply with all industry standards in terms of security frameworks, audibility requirements and data protection legislation.
Easy digital insurance overview - or lack thereof - the No. 1 reason for switching
What is more valuable than insights, directly from consumers? In collaboration with research firm BUFFL, iO conducted a survey among 1,500 Belgian and Dutch insurance customers. Download the 18-page insurance industry paper and discover interesting insights on consumer preferences when it comes to transparency, customer needs and digital products.
Technology as a strategic business partner
Sometimes we think digital is future talk entirely, but when it comes to impactful decisions, consumers still want the option of speaking to an adviser. So, the future of finance is not just digital, it is phygital. With a frictionless brand experience across all touchpoints. Omnichannel is and will therefore remain the answer, with technology as a means and not an end. For example, with the deployment of:
Customer Data Platform (CDP) and Marketing Automation: as a source of smart personalisation strategies for, among other things, personalised advice, responding to life events or honing product offerings. By using relevant insights from a 360-degree customer view, you understand customers better and create better experiences, loyalty and cross-sell options. With extensive experience and in-depth expertise, iO's experts help set up marketing solutions that are secure, scalable and effective.
Artificial Intelligence: for countless applications, from detecting fraudulent activity to improving customer service using intelligent chat engines. iO's experts help financials make meaningful and secure use of the powerful capabilities AI creates.
Cloud technology: more and more organisations are relying on large cloud providers, such as AWS and Azure, for the complexity of modern infrastructure. The standards they create regarding Cloud Security Posture Management are leading the way and are quickly becoming the market standard. As an Advanced partner, iO CloudOps centres support specific infrastructure projects and our cloud-specialised development teams choose cloud-native software development where appropriate. From running APIs and services to connecting and making data available. All the way from the front-end to deep into the core of a system landscape.
Proof of our blended partnerships in finance
Case
How do you provide customers with flexible retail financing without a card?
Flexible credit, without a card and with all the omnichannel advantages of a credit card.Look at this client story
Case
How do you start the conversation about inheritance and legacy?
Adopting a thoughtful strategy, our experts created relevant content about inheritance in the 'Erfgenamen' campaign.Look at this client story
Case
How do you make payment options and transactions easily visible online?
A new international online portal for merchants to manage payment solutions.Look at this client story
Case
How do you increase your conversion rate with thorough UX research?
Improve the User Experience of the entire customer journey with UX researchLook at this client story
Case
How do you facilitate hundreds of online transactions per second?
A new integration layer, payment pages and a developer portal with a seamless UX and DX.Look at this client story
Case
How can you teach children about the dangers of social media?
The tool will help children learn about the impact of high screen time on their mental and physical health.Look at this client story
Case
How do you strengthen the competences and qualifications of financial experts?
Find out how we partnered with BZB-Fedafin to offer training courses. We set up an informative learning platform with Sofia. Read more!Look at this client story
Press
iO creates future-proof look for Assuralia
Read morePress
iO and Worldline launch AI Smart Search for Developer Portal
Read morePress
Nagelmackers strengthens long-term relationships with a brand-new platform
Read more
White paper
Boost growth with digitalisation
Digital transformation may be a buzzword, but that’s because it’s happening right now. Digitalisation has gained momentum every part of society and it’s showing no sign of slowing down. Consumers have high expectations and now it’s for companies to anticipate their digital needs. iO has the expertise and experience your company needs for effective digital transformation. Digitalisation is a mindset that has an impact on the entire company, from business operations and internal processes to marketing and communication. Customer focused and with a clear vision. Do you want to know more about the benefits of digitalisation, and how to embed it into the DNA of your company? Our experts have bundled their insights and experiences into an inspiring ebook that will help you prepare your brand for tomorrow.Read more
White paper
A user-friendly self-service portal in 5 steps
Does your organisation spend a lot of time providing customers with support and service? Think about scheduling appointments, contract management, or changing customer data — exactly the kind of things you can digitalise in a self-service portal. Only, how do you go about it?Read more
White paper
Digital tools: challenges and opportunities for insurers
Naturally, we consider digital to be the future. Do insurance buyers in Belgium and the Netherlands see it that way as well? Together with market research agency BUFFL we asked 1.500 insurance policyholders about their views on digitalisation in the world of insurance. The conclusion? A remarkable one, to say the least. Prepare to read all about in our exclusive 18-page industry paper, including interesting bits of context, nuance, and thorough explanations.Read more
Case
How to optimise and increase the conversion rate in specific target audience groups?
Maximizing ROI: iO's Approach to Boosting Conversion Rate in Beobank's Campaigns. Read the full story here.Look at this client story
Case
How to combine rebranding and site redesign for a better user experience?
Creating a Cohesive Platform: Assuralia's Rebranding and Site Redesign for Enhanced User Experience Read the story here.Look at this client story
Case
How to disrupt online banking using innovative apps and web portals – for years on end?
Find out how iO developed an online platform and iOS and Android apps for the online bank Knab, from UX/UI design to development. Read the case.Look at this client story
Ready to discover the opportunities for your organisation? Get in touch.
Bas Jespers - Managing Director Belgium, iO BelgiumOur services to enhance the experiences of financials
iO is 27001 certified
We use this international standard to help us deal with information security in a structured way. Availability, integrity, and confidentiality are central to how we work. The ISO 27001 certificate underlines this commitment.
Related articles
Press
iO creates future-proof look for Assuralia
Read morePress
iO and Worldline launch AI Smart Search for Developer Portal
Read morePress
Nagelmackers strengthens long-term relationships with a brand-new platform
Read moreWhite paper
Boost growth with digitalisation
Digital transformation may be a buzzword, but that’s because it’s happening right now. Digitalisation has gained momentum every part of society and it’s showing no sign of slowing down. Consumers have high expectations and now it’s for companies to anticipate their digital needs. iO has the expertise and experience your company needs for effective digital transformation. Digitalisation is a mindset that has an impact on the entire company, from business operations and internal processes to marketing and communication. Customer focused and with a clear vision. Do you want to know more about the benefits of digitalisation, and how to embed it into the DNA of your company? Our experts have bundled their insights and experiences into an inspiring ebook that will help you prepare your brand for tomorrow.Read moreWhite paper
A user-friendly self-service portal in 5 steps
Does your organisation spend a lot of time providing customers with support and service? Think about scheduling appointments, contract management, or changing customer data — exactly the kind of things you can digitalise in a self-service portal. Only, how do you go about it?Read moreWhite paper
Digital tools: challenges and opportunities for insurers
Naturally, we consider digital to be the future. Do insurance buyers in Belgium and the Netherlands see it that way as well? Together with market research agency BUFFL we asked 1.500 insurance policyholders about their views on digitalisation in the world of insurance. The conclusion? A remarkable one, to say the least. Prepare to read all about in our exclusive 18-page industry paper, including interesting bits of context, nuance, and thorough explanations.Read more
Blog
Financial Institutions and the complexity of Public Cloud Done-Right
Financial Institutions (FIs) like banks, payment service providers and insurers, operating in a highly regulated market, inhabit an atmosphere of constant tension between 'legacy' and 'state-of-the-art' ideas when it comes to user experiences, software, and application deployment & infrastructure.Read more
Blog
Protect your platform from hackers with a Web Application Firewall like Cloudflare
The internet is a hostile place. There are numerous scripts running constantly, that do nothing but look for vulnerable digital platforms using old(er) software releases. This activity is independent from the hackers that are doing their best to take advantage of vulnerabilities. Platforms operating without older software vulnerabilities are also prone to this. How do you defend yourself against this type of attacks? And how do you prevent your platform from suffering performance degradation if you have your security affairs in order?Read moreCase
How do you facilitate hundreds of online transactions per second?
A new integration layer, payment pages and a developer portal with a seamless UX and DX.Look at this client storyCase
How do you make payment options and transactions easily visible online?
A new international online portal for merchants to manage payment solutions.Look at this client storyCase
How do you increase your conversion rate with thorough UX research?
Improve the User Experience of the entire customer journey with UX researchLook at this client storyCase
How do you strengthen the competences and qualifications of financial experts?
Find out how we partnered with BZB-Fedafin to offer training courses. We set up an informative learning platform with Sofia. Read more!Look at this client storyCase
How do you start the conversation about inheritance and legacy?
Adopting a thoughtful strategy, our experts created relevant content about inheritance in the 'Erfgenamen' campaign.Look at this client storyCase
How can you teach children about the dangers of social media?
The tool will help children learn about the impact of high screen time on their mental and physical health.Look at this client storyCase
How to optimise and increase the conversion rate in specific target audience groups?
Maximizing ROI: iO's Approach to Boosting Conversion Rate in Beobank's Campaigns. Read the full story here.Look at this client storyCase
How to combine rebranding and site redesign for a better user experience?
Creating a Cohesive Platform: Assuralia's Rebranding and Site Redesign for Enhanced User Experience Read the story here.Look at this client storyCase
How to disrupt online banking using innovative apps and web portals – for years on end?
Find out how iO developed an online platform and iOS and Android apps for the online bank Knab, from UX/UI design to development. Read the case.Look at this client storyCase
How do you stimulate requests for co-branded credit cards?
Web, app, and integration platform for co-branded credit card programmesLook at this client storyCase
How do you provide customers with flexible retail financing without a card?
Flexible credit, without a card and with all the omnichannel advantages of a credit card.Look at this client story
How can we be of service?
Already aware of your needs? Or do you have a specific question in mind? Let us know using the form below – or pay one of our campuses a visit!